My customer has a Watchguard firewall and due to design consideration Unity will be on a separate voice vlan, but it will have to traverse the firewall to join the existing NT4 DC and an Exchange 5.5 for voicemail and unified messaging including TTS....
Dear all,One of my clients wants to set up a 50 agent CC. he wants clarity on the solution. Essentially the best technology with minimum investment. Any ideas?
I've just installed VHM on CW2k, DFM has already installed ealier. we are using 3600 voice gateway with E1 connection to pstn, Callmanager/IP phones, unity etc..i want some advise on what are some important things to moitor using VHM and how to conf...
I am using cRTP on the VOIP path. There is a cisco 7206 VXR on one end of the 1 Mbps duplex satellite link and a cisco 3640 at the other end of the satellite.The problem is that when enabling cRTP /head-compression on passive and non-passive mode, I ...
Hi, I am trying to implemente IVR in a cisco AS5300. I have loaded the scripts,and audio files into the AS5300. My problem is how to configure the user file in my RADIUS Server. Fro example, the IVR ask for account (12345) and password (12345), shou...
Could any one tell me from wich IOS release the RAS bandwith value is 16kbps instead of 64kbps?Doing: show gatekeeper zone statussometime I get call bw 64kbps, sometime I get 16kbps.Thanks
I want to say that the 7200 series couldn't or didn't have images for gatekeepers up until recently. Can anyone provide a URL showing if I am right ?Or was it that a AS5300 couldn't be the gatekeeper (you had to have a 2600/3600 for gatekeeper). I a...
I have a customer that is using their 7935 conference phone with the CM software conference bridge. The problem they are having is with softly spoken people (women mainly). Other people in the conference hear dead air or clipped speach when they are ...
I have a H323 gateway with a FXO port to the PSTN. The voice-port is configured for PLAR to call 1036. There is a voip dial-peer with dest pattern 1036 pointing to call manager and there is an IP phone with DN 1036. When you dial the PSTN number the ...
Our customer uses Lotus Notes and is installing IP Telephony (including Unity), I want to know if user will be able to listen to voice mail through emails, I mean , get an email , open the attachment, and listen their voice mails. I was told that it ...
Hi!I am thinking to configure multiple lines on the same phone with one DN,for about 60 IP phones 7940.I am having a 7825 as my primary and another one as a backup.Need your honest judgement on this approach whether there are enough resurces are avai...
I have a 7940 connected to an HP Procurve and a PC connected to the phone. I can't get the phone and the pc to get addresses on separate VLANs. They both get addresses but on the same VLAN. The procurve is a 4000M. Anyone know if what I am trying...
