Other Collaboration Subjects

We have recently received the ip telephoney startup kit which included call manager, two IP phones and one voice wic with 2 FXO ports. I am trying to set this up so that the IP phones can make and receive calls from the (pots) outside world. This w...

We are about to deploy the Cisco Agent Desktop on top of ICM 4.6.1 with Call Manager, and I will need to integerate with other CTI functions on the same desk top.I see that the Cisco Agent Desktop allows call-outs to other applications with ANI, DNIS...

I had to reinstall my Unity Sever. I finished the installation and I tried to add the suscribers by import existing Exchange option. But I do not see the users I must add. It looks like that my Exchange Server thinks that the users are just confi...

For a given call handler, can the caller input section be defined differently for the standard and closed greeting? For instance, I wanted the callers calling in after hours to be able to press 1 for the Security Guard subscriber. During the day I ...

I have a new 3.1 installation of Unity with Japanese Language pack. Exchange2000 and MSDE installed on the one box. <br><br>All seems OK except for the All Subscirbers DL. When I add a user an error is displayed stating that the new user couldn't be ...

May I ask several problems for a Unity 3.1.3. <br><br>Question 1:<br>When the 3rd digit of caller ID equals 0, this digit will be trimmed off when entering Unity. Is there any solution to solve?<br><br><br>Question 2:<br>A variable delay for VMO an...

Overall objective: to "copy" a server running an older version of Unity using DiRT and a second server with a fresh clean install of the latest version of Unity.<br><br>Requirements (this is starting to look like a MCSE question!):<br>1. Keep serve...

Hi,<br><br>I was reading the Cisco Unity Troubleshooting Guide and it referenced the ToolsDepot.exe as a way to adjust WaveGain stuff. We have Unity 3.1.2b installed and I can't seem to find this tool. <br><br>Here is why I want to use it. This was...

Dear all,I just installed the C1750 with fXS, running about 3 months, we found that when we make a call to remote, which is soundless, we add global command1) call rsvp sync2) voice call send alert3) voice rty send receeverything seems Normal, but...

Unity 3.0(3)<br>Exchange 5.5 sp4 and current hotfixes (NT 4.0 domain)<br><br>This just started happening 2-3 days ago (no system changes to Unity). What happens is Unity reports email read receipts as new voice mail. The MWI does not light up, but ...

Is it possible to limit the area that a user with no call restrictions can call forward their 7960 phone?

Are there any "dashboard" real time at a glance packages for VoIP gateways? I am looking for software functionality that polls active call info and call history from a VoIP gateway and presents it in a dashboard view with the following:busy hourActi...

We have a Spectralink wireless phone system installed that is using Cisco Aironet 350 Access Points. There was a site survey that was done before the installation. However, we continue to lose signal sporadically for a time of up to eight seconds. I...

my customer has an exchange 2000 server and unity server will be on a separate machine and the unity server will be joining the domain. what are the things to configure on both unity and exchange 2000 server for unified messaging to work? any proced...

This is a repost of a question asked a little while ago. Thought I'd give it one more try in the forum to see if anyone can share their opinions. If not, the spam stops here :)In lab testing a while back, I noticed a strange quirk that I wanted to ...