TelePresence and Video Infrastructure

Hi All,Does anyone has already try to create several autoattendant and put restriction for avoid move from one to another even if you use ID of the auto-attendant.One of my customer has two autoattendants and I would like avoid from one access to the...

Hi all, Can someone please help me understand this properly!? In our TMS General Network Settings I have configured the 'URL where software packages can be downloaded' field and I have also configured the 'Automatic Software Update' fields (Yes and a...

Hi - I have installed a Tandberg Profile 52' and all is working well. However, I am using the Touch Panel which is operating fine for making and answering calls however, the mute button and the volume bar on the side are not working. They do not resp...

Hi, does anyone know how the telepresence mib can give you stats on the left/right codec?  I believe it is possible but want to be able tolooking at the cisco-teleprecence-call-mib and do see some variables where you can pull secondary codec but unsu...

Hi,We have upgraded TMS to V13.1.1,  our CUCM is running on 7.1.3 , I tried adding CTS end-points to TMS but no luck...I was getting error" No HTTPS response".Can someone advise if I am missing something or if someone tried this with success.Regards,

We are currently rolling Cisco VoIP at several of our sites (currently not on Cisco CallManager).  We want to get a jump on things so we program CallManager (for the new site) prior to our roll out.  If we configure the phones and the will not physca...

I am having enclosed BoQ devices for cisco telepresence setup. I would like to know how would these be placed to achieve the " Virtual Receptionist" task. my requirement is to configure vitual receptionist setup means to place one screen (cts1000+CTS...

Hi,I don't have TMS so I'll to save contacts manually into Favorites. how do I save it through ssh?I used following command but it didn't work:xCommand Phonebook ContactMethod Add  ContactId:Abc Number:sip:123@abc.com Protocol:SIPOK*r PhonebookContac...

Sorry for the noob question but here goes.  I have Call Manager v7.  My question is if I have 3 phones with one ext 0009 and I want the calls to go to the first phone and if that person isn't there go to the next phone and then if that person isn't t...

Hi,i'm been trying to find out good doc for TMS 13.x install but no luck. anyone help pls.

Hello! We have a Microsoft Lync Server 2010 Enterprise Voice deployed. In order to reach PSTN we have received a sip-trunk from our ITSP. The inboud and outbound calling works fine except one thing - it is no possible to put a call in Lync on hold. I...

Hi everyone, I have an ATA 187 running version 9-2-1-0 with Call Manager System version: 7.1.5.33050-1.- here's my issueIn the ATA187 configuration page under ‘Protocol Specific Information’ I’ve selected ‘Media Termination Point Required’ in order f...

We get one way video and audio when we call a video end point from a 9951, when the call is originated from the video enpoint all is well.It seems the phone is talking TCP and the endpoint wants to talk TLS.  Any ideas?  We are on UCM 8.5.1 and the 9...

Hi all,based on you practical experience, what would you recommend as a unified tool to schedule TelePresence calls involving CTSs, CTMS, CUVC 3xxx (SD), TPServer or MXE5600 and MSE 8000?Some companies use paralel mode (a TMS or other for VCF environ...