TelePresence and Video Infrastructure

We have an error on the Portal page after log in. Not sure how to fix it. I see that the debug folder isn't recording logs after May 1st. So there are no Log-Web logs after that to troubleshoot. We were trying to harden the server for DoD security re...

Hi All, We got one issue with our customer today. User is unable to join the Telepresence meeting via skype with SIP Address. He got an error like -- SIP was in another call. Your answers will be more helpful. Thanks in advance.

Hi All, We are facing problems with presentation on CMS Space conference ,Presentation screen goes of when some one from meeting speak and screen will shows the speaking endpoint   

HI All, We are experiencing issues with video and presentation quality ,In all the endpoints ,WebRTC and CMA App CMS space calls giving clear video and presentation ,video Its flickering and presentation is not readable  CMS version 2.6.1 ,CMS 1000  

Hi folks, I have recently upgraded our TMS ver from TMS 15.6 to 15.9 and TMSXE plugin to 5.9. One thing I am noticing which may have existed even before the upgrade is that on the Outlook365 the Telepresence Room is available for Booking however ther...

Hi, Tandberg C40 Codec  Version: TC7.3.2.14ad7cc (SW-Upgrade last week)Server : VCSCONTROL , X8.5.2Touch Panel : 8 Problem: We did a SW-Upgrade last week to version 7.3.2 , after this touch panel will be started permanently  and will do a SW-update ,...

Hi there,   I'm having an issue at one of our clients   When a Skype for Business client connects to a VMR co-space for a meeting the SfB client does not receive video, audio works fine.Connected via Web Chrome client from a PC and dialed into the sa...

HiDoes anyone know if Cisco are still offering free virtualization for VCS and TMS? Our supplier seems unable to confirm. Thanks Helen

Hi AllI have a codec SX80 with a camera precision 60, is connected as Installation guide show it. but I cannot control the camera via web. My Config is(See the image attached): Could you help  me told me that I need to control the camera via web?

I have a C40 that once it shares its content, the SX80 is receiving both the video and content via the main channel and I am unable to toggle the layout on my SX80. Cisco TelePresence C40Version: TC7.3.9.b938c8eInstalled Options: DualDispay, NaturalP...

Hello all, We currently have our Webex Room Kit registered as a third party SIP device with a phone number through our VOIP provider. It can make outbound calls and accepts internal inbound calls but the call drops after 30 seconds. Network traffic s...

Hello!CMS API: how to gain access to coSpace Chat/Message Board messages?We can use "/coSpaces/<coSpace id>/messages” node for posting and deleting messages. How can we read those messages if any using only API? We can view them in CMA or Lync applic...