TelePresence and Video Infrastructure

Big picture: TMS 15.5 with SQL on the same Windows Server 2008. Server is in UK Need to move to new Windows server 2016 servers, with TMS, TMSXE and SQL being on separate VMs in the USA.   Question: All of the documents I've found seem to be very dat...

Hi Experts, I need to confirm for an information about CUWL standard license on latest version CUCM 12. Previously on version CUCM 9.x to CUCM 11.0 we were able to add 10 devices for a single user with different Directory Number. Now can we do the sa...

Anyone can shared how to setup TMSXE with exchange (o365)   for TMS and TMSXE need to internet access ?   Could you provide architecture ?    

cannot configure the recorder.   its a separate VM. only trying to configure recorder. no webadmin no callbridge no xmpp no webbridge. Only recorder in this VM nothing else.   i was trying to remove selfsigned certificate. I generated CSR file.  crea...

Hi  I have a problem about login with admin to web interface Cisco teleconference sx20 after changing password from default password  and username "admin" and password "1234". after I change successfully. I'm try to login again but got the messages "...

Hello All,   I need to some pointers in troubleshooting this error I can see in the event log of my Database Node which is also running the webbridge :   Mar 18 09:34:13 db1 webbridge-reverse-proxy[1]: 2018/03/18 09:34:13 http: TLS handshake error f...

We have a few custom UI panels that call Macros or trigger events with a control system, and I am struggling to find a way to clear the screen once the events occur. The main example is we have a feature to report a room issue to the support team, bu...

Hello,   I got an issue where CMM has a delay in reporting status from CMS by about 5 minutes.  Any requests or changes happen immediately on the bridge but CMM doesn't show status correctly for about 5 minutes. Is there a way to remedy that polling ...

Hi, We have SX-80 with speaker track with 8 Ceiling Mics connected. Speaker track used to zoom in to speaker and goes back to defult location within 1-2 seconds. it is not stopping on speaker. it's keep on zooming in and out. we have replaced array, ...

We have this weird issue, that started yesterday.   I was testing with a client, when using my MCU the content and video comes through on the same channel. We normally have dual displays in our environment and when doing calls the content should come...