TelePresence and Video Infrastructure

As the title suggests, I've got 2 C20 codecs running the latest 7.3.0 code I can download registered to UCM 10.5.1 SU1.  Power cycling or resetting them causes the auto-answer to default to off.  There is still no way to change auto-answer from withi...

Hi,Can i use SX10 as endpoint register to SX20 for point-to-point conferencing. Thanks,Dipak 

Persistent Name Not the Same as Name on System shows like this i has to edit this but it was not updated. please help me.

We are facing issues from one of US VC device MX 200 that they are unable to connect to the VC meeting as they get “unknown address error” when dialing through bridge in 5310. Endpoint is in USA and Registered to India gatekeeper.They are trying to j...

Which version of Conductor do I get with the BE6K? I've heard that it is the fully licensed version of conductor that supports 30 MCUs/2400 concurrent calls. Hoping to confirm that. 

Is it not possible to get alarms in TSM when a camera is not working on a C90? I have an error in the C90 that the camera can not be detected but there is no alarm in the TSM system. Should it not be possible to get this alarm in the TSM system? 

I have to renew the Smartnet contracts on one of my clients endpoints. Is the Smartnet contract applied to the SX20 and therefore the camera and Touch 8 are covered under that contract or I need to cover all three

Hi, Is there a step by step guide for installing a certificate in the SX20 using Microsoft  Active Directory Certificate Services, the sx20 side looks simple enough, it's the Certifcate Services side I'm struggling with. TC7.2.1.cb31c3d

 I am going to TMS 13.2.2, installing Java 6 update 33 install TMSPE 1.0 and migrating the database.  Then I am upgrading to TMS 14.2.2, running windows hotfix 980368, installing Java 7  update  17 and installing TMSPE 1.1.  Then I am going to TMS 14...

Anyone out there have a admin guide for the TTC2-01 MCU???  16X16 D3.9 fireware???Also need the CLI guide for that MCU ....Can't find one on CISCO's site or via google.Any help is appreciated.Thank you. 

I have Cisco TelePresence SX10 and content sharing is not working when I am dialing through the bridge, I can share the content if I drag and drop from RMX, but if schedule the call in Resource manager or manually dial in from device the content is n...