Unified Communications Infrastructure

Hi,    We are trying to complete an integration between CUCM 7.1.3 & Micrsoft Lync.Calls can flow from lync clients to cucm phones & external OK.However, when trying to call from cisco phone to lync client, the call fails with a service unavailable m...

Recently we have migrated Cisco Unity from 4.0.3 to Unity Connection 8.0.3 using COBRAS tool. After a successfull migration we have checked all the voice mails of users and confirmed to be working fine. After few hours we have started getting complai...

I am working on a Meetingplace 8.5 system and setup the Phoneview IP Phone service.    The only way I can get this to work is if I hardcode the PIN code into the Phone service when I subscribe it to a phone. I really hope there is a way to work aroun...

Robb Boyd and Jimmy Ray Purser take an inside look at Cisco's Cius. What makes the Cius different from other mobile devices available in the market today, security approaches with both the Cius and AppHQ and developing applications for the Cius. Robb...

Are there any plans of adding a keypad/dialer to the Cius docking station?  Without CUPC it is a little cumbersome to dial via the tablet in the docking station.

Does anyone know were to locate the Cisco Licensing Best Practice document?   I would like to download a copy and read through it.  Thanks!

What level of support is provided by Cisco on a Cius Purchase? I did not get a smartnet contract with it, but somehow I feel there should be some level of support regardless.

My customer purchased UCSS for 400 CUCM users (4 x UCSS-UCM-3-100=) and UCSS for 100 IP Communicators (1 x UCSS-CUMC-3-100=) almost three years ago. They don't use the IP Communicators as adjunct phone, but as standalone phones. (At this point, I bel...

I see that Single Inbox is supported w/ Office 365. Is this feature on the roadmap for use with Gmail?

Hi ,I must configure more than 100 cisco spa 500 and 300 phones into cucm 8.x as third party phones (SIP) and need to know if there is a process to automate the integration of these phones in cucm 8.x?Thanks!

Dear All,Currently we have 2 CCM one is in 172.x.x.x and the other is in 10.x.x.x series.We are in the process of comissioning a new upgraded CCM my query is that can we assign both the 172 & 10 series ip to this new CCMIf yes kindly update me the mi...

Hi,Using a CUCM 5.1, I want to know if it is possible to retrieve an incoming and outgoing calls history of a phone ?Thanks for helpAlain

Hi, Anyone know if it is possible to setup in Unity so that when a call is received and then goes to voicemail the caller just hears a greeting message, is not allowed to leave a message and then the call is put back to that phone as a call - on a lo...

I configured mailbox quotas for user mailboxSend/receive quota is 3 MgbSend Quota is 2 MgbWarning Quota is 1 MgbUser mailbox is already 3.5 MgbHOwever, when i  call this user from internal or external number - i still can leave a mesage for this user...