Unified Communications Infrastructure

Hi I have a customer runnig cucm 7.1.5 ,my customr have a vg224 that configured as sccp gw  in  the cucm and a 2811 router that connect to the pstn via e1 pri, the 2811 is configured as mgcp gw in the cucm .my problem is that is some cases we are  no...

Hiused the following doc to change the IP address of a CUC sub and pub , however when changing the IP address in the OS admin page the system would reboot but return with the original address,i.e would ignore our new IP address.http://www.cisco.com/e...

We are planning to upgrade our CUCM/CUC Ver 7.1.3 to Ver 8.6, as I know from Cisco documentations/Guide that we need to purchase UCSS-UCM & UCSS-MSG along with and attaching them to ESW contract. Currently we have attached servers details which also ...

Where can i find the GUI files for CME , i had configured the GUI on the router and when trying to access it on browser it gave me blank page.  The GUI files are missing from the router flash memory.Please let me know from where i can download the GU...

The URL (http://www.cisco.com/cgi-bin/Software/Newsbuilder/Builder/VOICE.cgi) referenced for this tool in documentation is not found on Cisco's website. Any insight where it might have been moved to?Thanks,Mark

I have an issue with an office in the 919 area code where 911 is accidentally called on a regular basis.  Once the caller realizes they dialed the wrong number they immediately hang up.  The local PSAP then calls our trunk ID which is the same as our...

We just moved from Microsoft Communicator to Cisco Communicator.  All is working fine and well as far as functionality with the application.  However, there is one user that even with all the boxes checked and whatnot, her username/password/login ser...

Hello, we are using and cisco 2921 as an analog to SIP gateway. Calls from an very old key system come into the 2921 via an FXO port and are PLAR'd to the an Voip Dial peer configured with SIP to an IVR application. IF an user dials 0 to go to an ope...

I have a a Pub and 3 sub standalone servers all working fine.I am trying to add a 4 sub (have the licence) running on VMWare.The build has gone fine accept for getting the Sub authenicated to the PUB, the sub is defined on the PUB.I am getting the fo...

Does anyone have an idea how to convert voice prompts (.wav) files which were created in IPCCX 3.5 to import into UCCX 8.5.Is there a codec mismatch between the two?

Hi,From Cisco Unity Connection Call Handler when anons was started you can dial any number which you want to reach. My aim is that allow several numbers.For Example (during greating) I able to call these numbers(1000,1002,2001). I couldnt call anothe...

I know nothing about unity and was wondering the following:We have a user that set up her voicemail greeting on a phone that had someone elses name, the greeting file has the previous person's name, but the new persons message.Is it possible to keep ...