Unified Communications Infrastructure

HiIm trying to use Click to call, but it doesnt matter what i type into the username and password, it keeps telling me Enter your cisco unified communictaion manager account information. It doesnt even give me an error...webdialer/Webdialer works fin...

Hi ..How do I connect a Cisco Unified Call Manager Express and Cisco Unified CallManager 8?I think that has more to do some configuration than simply routes ....Note: CME is running on a 2821 router and CUCM 8 is running on a VM, connected to arouter...

Can someone point me to a document that can tell me the difference between an AIM-CUE and an AIM2-CUE module that is already installed in a customer's 2851 router?I can not find any document that gives me something that I can issue a show command and...

We are trying to understand CDR.The CDR database holds Call Detail Records and nothing more, is this correct?Does it hurt anything if you stop the CDR Agent services?What happens to the CDR records while the service is stopped?                 

Hi this is mohammed and i'm reaching to you as I've implemented the  new  CUDAC ver 8.0.3 with call manager ver 8.0, have few questions and   looking for some answers, appreciate your help in this regard: - Blind Transfer doesn't work when transfe...

I am using An  ASA UC Proxy Setup For My remote user (Coming from Internet).My phone is getting registered in my call manager through ASA UC proxy .Everything is running properly in case of An IP Phone Over internet .But when i am trying the same on ...

All,We have Cisco Unified CM  version 6.1.5.13900-4. Is there any way, I can pull a report or log that provides me with all the S/N's for every phone that is managed by the Call Manager? This is for inventory purposes. Thanks

How can we configure a UC520 in order to implement FAC (Force Authentication Code) for international calls or special dial patterns??Best regardsEnrique Villasana

I've built a new VM Presence server using the template. It has the same version as our existing physical Presence server. I perform a backup on the physical server, but I am unable to restore to the VM server. The name and ip address are different on...

AA Script question:I have create a custom AA sscript using the GUI.  I am on 8.0.2 of CUE.  I am trying to have a call from the AA transfer to 1 ext and if that ext is not answered, i need the call to transfer to a second ext.How do I download CUE ed...

HelloCan I do multi-site VPN between a UC540 and ISR G2 or an ASA ???Best regards

Hi -I've got a UC 520 and am having trouble accessing the device to configure the initial setup.I can connect using the console port, but I can't access the device thru CCA.I do not get an IP address using DHCP when connected.I can no ping the defaul...