Unified Communications Infrastructure

Hi,According to Unity Installation Guide, we need to define the following account/password:1) administrator2) UnityInstall3) UnityAdmin4) UnitySvc5) UnityMsgStoreSvc During the installation, we only apply default password on these account. For securi...

Unity 4.2.1 VM with offbox Exchange 2003both Win2K3 boxes.If a user has saved messages, and selects delete all messages, no message is deleted.any idea?

Unified 4.04sr1 intergrate with exchange 2000.It is weird one, not happen to everyone.User A left a message to User B, MWI not lit, check voice mail, but no new voice mail. However, it shows at outlook.Only happen when User A left message to User B....

I need to know if and how you can do the following in CUC:Mon - thur 830 - 600 and Fri 830 - 4...I cant seem to figure it out...Please help

Is a PIMG integration with Siemens HiPath 4500 supported/tested. My customer has it working with the digital PIMG but not with the Analog PIMG box. I'm assuming the HiCom template for the digital box is still working after the upgrade to the HiPath ...

When upgrading between Unity 4.0.4 and Unity 4.0.5, do you need to re-run the Failover Configuration Wizard, or can you just upgrade the software version on both primary and secondary Unity servers?- John

Hi, we have recently installed a Call Manager Publisher, Subscriber, IPCC and Unity. However after discussions with BT regarding these servers and AV installation. The publisher, subscriber and IPCC are supported with trend but not Unity. Has anyone ...

hi guys: My callmanager is running version 5.0.4.1000-1 . When I try to install locale via "Software Upgrades" option, it said only accept signed files only. But locale files has extension cop, callmanager can't find valid file to install. Please ...

I have a requirement to change the time on a production unity server. (The time needs to be brought back by 1 hour) Are there any problems I need to watch out for when doing this? Unity version is 4.2(1)Thanks

Hello, I plan to install a demo Unity server. I?ve download Unity installation image CDs as well as service packs from Cisco web site but I can?t find anywhere data store 2000 CD. Where can I get it?Any help would be appreciated. Regards, Ramiro O.

HI All, I am new in IP telephony field, our company want to use CCM but we do not have enough information about buying and licencing CCM 5.0 .Can anybody help me in this way. Thanks

I am installing UM and everything seems to be working correctly with the exception of being able to dial from my outlook contacts. I have version 4.2 running on w2003 with exchange 2003, is there a procedure or tool that can assist in this process.

I have turned on ANI announcements for subscribers... some have complained about the length of time with unity reading off the callerid number etc.. and they wanted to know if there was a keypress they could skip message header and get right to the m...

I just want to know if I need to configure a Unity Subscriber just for using the Dial by Name feature (Directory Handler) of Unity ? There is an another way without creating a subscriber just for that ?

I have 3845 ISR router with NM-HDV2-T1/E1 module with PVDM2-64 for branch routers and CMM with ACT module at centralized location.. Without using Meeting place, isn't it possible to roll out Audio Conference by configuring Conf bridge number and use ...