Voice Systems and Accessories - Small Business

I have recorded unavailable, busy & temporary greetings. How do I change the Mailbox greeting to play the temporary instead of the unavailable recording in the UC320W?

hi,I have configured my uc520 to send cdr files to an ftp account.can anyone tell me how I can use the files now to generate reports? any free tools out there?if not then what is a good tool for a smal to use to generate reports?thanks.

I am looking for a call detail reporting solution for a client.  The client would like to be able to trace individual calls to respond to complaints - i.e. patients who complain about being on hold to long, callers who claim that no one answered when...

HelloI've a SPA112 directely connected to an IP phone without any network trafic.The IP phone regurarly reset his ethernet port (hardware reset) because there is no trafic. Then we can see the SPA112 ethernet led OFF for 2 ou 3 seconds.After one week...

When I try to join a Webex, and have the system call me on my VoIP line through my SPA112, it seems that the * key is not recognized.  I can use the phone to interact with other menu systems, such as my bank.  But for some reason, I can't get into a ...

I had to update a voice mail extension for a user in our UC-540 recently, and after completing the update (just changed the name), the AA greeting wouldn't play. I restarted the 540 and when it came back up the greeting was there, but when an extensi...

Have new SPA525G2 phones running 7.5.5.a that I'm adding to existing UC320W system. These phones are constantly resynch/rebooting!!!existing phones running 7.5.2(u2) running with NO issues. Duplicated issue on another UC320W as well as successfully a...

I have a SPA525G that I set up in our office. We run our phone system using 3CX.  After provisioning the phone for my profile, I noticed that the tabs at the bottom of the screen are labeled with the prefix "S_" (eg: S_Redial). I'm not sure what is g...

We have an SPA122 ata that is connected to a modem that the utility company uses to read our utility meter.  I am able to make calls ingoing/outgoing with an analog phone, but when connected to the modem on our utility meter it is not communicating c...

hello i have a problem with an uc560, it was fine until yesterday, but now it does not start telephony aplications at all, all related with telephony does not work. Router related things work, with cca i can't load the configurations, please some bod...

Hello, I have problem with propagation of CFWD setting by soft button to Asterisk 11 PBX. I have set Vertical Service Activation Codes for CFWD, I experimented with Feature Dial Services Code parameter but with no succcess. Setting by star code *72 w...

I have 3 analog phone line. I would like to set up a PBX like system in business to route transfer, auto answer etc. So i did some researching and found Cisco SPA8800. I am hoping just to purchase this device and about 4 to 6 IP (Which i am also look...