Voice Systems and Accessories - Small Business

I am trying to configure the AA feature of the UC320W with a company system prompt. I need to configure the voice prompt of each menu by uploading an audio file of pre-recorded voices (Voice talents were used to create the company system prompt).How ...

UPDATE:The 2.2.2 General Availability release has been made available:  https://supportforums.cisco.com/thread/2138661Thank you to all who have taken the time to provide feedback on the 2.2.1 Release Candidate======WHAT:Today  we are announcing the r...

Hello,I have a UC320w and i want to create VOIP and POTS dial-peer, is that supported ??What i noticed is that there is default dial-plan ( Like POTS dial-peer) for each region, but what if I didnt find my region ??And what about VOIP dial-peer ?In t...

Hi allA simple question, is it possible to remove the system message displayed on the ip phone spa525g2, so it won't block my background? I am using CCA 3.1.I have tried removing all the text, but it reverts back to the Cisco default.I have tried usi...

Hello,I connected a fax machine to the FXS port which is enabled and assigned extension 25 to it.  When I dial from outside (I have an inbound calling route from fax number to this extension) I get straight to voice mail.  Also when I dial the extens...

Back in the old days of CCM3.1 you could create a phone that didnt really exist.  This allowed you to assign all kinds of extensions to it. These could be forwards for extensions that had been changed and other reasons.  I am currently working on a T...

I have found on the Cisco download site, a file named TSPSingleLineX64-2-2-0-8.exe.   This file will install on a Windows 7 64bit machine and work fine as a TSP client.  What I need is a 32bit version.  Does anyone know where to find it?ThanksWilliam...

I am trying to set up the SPA500S 32-button Attendant but having problems with the Attendant Key LED Patterns. I have found the codes to use (c=g, p=sb etc) but I don't know what to put in each option. Attendant Key LED Pattern Application LED:    Se...

Hi, we have a weird problem, probably a bug. It happens in 504G, 508G and 303. The thing is that after rebooting all the volume: handset, ringer, headset and speaker (in User) go to 0 in the phone but not in the configuration. If you call you don't h...

Hi All,This is doing my head in.  I cannot select G711u as a Codec in the Systemwide SIP parameters - I only have G711a and G729a - neither of which is supported by my SIP provider.I have used G711u on a SIP handset without issue.Please, can anyone t...

Hi,"Quick" question here regarding the network topology we are going to put in place at the client head office soon.Client has right now 4 branch offices, 2 with UC5XX and 2 with PIX 501.Head office has a PIX 515e and will get a UC560. Now, we have p...

I have accidentally lost record of the admin password for a UC500, and I am unable to reset the admin password through the console - apparently No Password-Recovery (http://goo.gl/CtEwW) is enabled:line con 0  no modem enableDo I have any recovery op...

Does any one know of any software or setting to connect my SPA3102 through web tunnling or to bypass my ISP blocking SIP traffic. Any help will be highly appriciated

Hi I am trying to configure two SPA3102 devices which are on dynamic IP's (connected through Internet) to share PSTN lines of each other devices.Further it should be able to make terminal to terminal calls as well .(Like an intercom phone).Any help w...

Hi,I currently run a UC320 routing both voice and data, with a simple ADSL modem ahead of it - all runs well, with the exception of all too frequent disconnects on the ADSL modem.So I'm considering a SRP547W to replace the ADSL modem. If I use an SRP...