Voice Systems and Accessories - Small Business

We installed a UC560 that has been nothing but problems with the voicemail system.Here is an example of what happens.   A user gets a voicemail indicator light.  They log into the voicemail system and get this message -You have 2 new messages.  To pl...

We recently had a less than complete installation of a Cisco phone system consisting of a UC540 and phones.... I am a teleworker that has an extension but no actual phone. No one can seem to figure out how to route calls to my extension directly to m...

A major concern of the user of VOIP systems is the service availability . Sometimes, ATA can not perform SIP registration, so the phone lines do not work until someone miss it.My suggestion is to implement an audible alarm. When the ATA can not regis...

HiJust wondered if Cisco uc320w will be using IAX trunking in the future as a lot of sip providers are rolling it out and has some avantages over sip trunking.ThanksDave

I want to get some Cisco Cameras to test out Cisco video systems and want to make sure that what I purchase will work with the uc320 when they begin supporting them.Does the roadmap for the uc320w know which cameras I can safely purchase today that w...

Can the UC320 be set to restrict long distance on certain extensions and not on other extensions?

I've got a UC320W that is having a devil of a time with a couple of SPA525G phones.  The receptionist (using a SPA504) puts a caller on hold and then the person in the other office with a SPA525G tries to pick up the line.  The user picks up the hand...

I am currently using the four fxo ports, 3 for one business and 1 for another at the same location.  I have three of the lines part of a hunt group for incoming calls and have assigned the other line as a shared fxo line for the other  secondary busi...

Hello,We have an UC540 with 7942's and SPA504G's. Most of these phones are together in a blast/parallel group, since we get many calls that are for 'just anyone who picks up the call'. Since we don't want to have to do a call-pickup every time (we ge...

Hello,I have an SPA525G2 with problems,After an UC300 upgrade the phone shows only a white screen.I can access the phone via web interface but not in admin menu so i can't reset it.The phone has the last firmware, it can ring, talk, dial but nothing ...

I have agents who login to take calls remotely. We can see them for a brief second when they login and then they disappear from the Supervisor desktop. HHowever, they are taking calls.  What is causing this issue? Why can't I see them?

I have a strange problem with incoming calls with a UC540.  4 POTS lines in a trunk group by carrier (Verizon) is feeding the system.This problem does not happen all the time but randomly here and there so it's very hard to troubleshoot - I would say...

Hi everybody,we have a UC560-BRI-K9 which comes with a default license for 16 users. i want to upgrade this to 50 users.kindly send me the part number for an upgrade license to 50 users.thankssam

Team,Lately (from the field) I have been getting requests from engineers who work on UC320's every day, to get all the files (and directory structure) for the UC520 in a location that they can just copy it from. It seems that they deal with a bunch o...