I have setup SCC on two workstations. I could not find the option to point the 2nd operator software to the database on the 1st. Can anyone point me in the right direction?
All,I found this below here: http://www.apcmedia.com/salestools/TDOY-5UQVE5_R8_EN.pdfYou need APC part # AP9840Connect this cable to the APC UPS and the console port on the UC500's.Add CLI code to supoprt graceful shutdownline aux 0privelege level 15...
Hi All,I'm having problems with port configuration of my router WRP400.I have PC behind NAT with installed firewall on it.The configuration:FTP waits for connections on port 21FTP data port on 4000-4200,On PC firewall I enable both to be allowed to o...
I have been using CLI and SSH in order to remotely make changes to the configuration on the UC520, and I have been using this approach frequently over the last 2 years. We and other SBCS partners have a real need for a GUI-based tool for remotely per...
I have a site with about 30 phones. There is one phone where the call history shows the calls came in a week from now. It is only 1 phone so far. I tried doing a factory reset but that did not change anything.I believe they are on the 8.0.2 pack f...
I have run into a situation when I use the CCA 2.2(5) application to record and change the audio file (prompt) for the B-ACD on the UC560, The UC560 crashes and reboots. It only happens when I try to record a prompt for the B-ACD.It has done this a...
Hi,I am using SPA 504g IP Phones.I want to user the feature call pick up supported by SPA 504g.whould anybody suggest me the which SIP servers support this feature?When i try to pick up the call by pressing pickup softkey, SPA504 sends Subscribe mass...
Hi,I am rolling out a phone system based on SPA50x SIP phones (specifically SPA504Gs) and have been asked whether I can make the phones ring or beep after a call has been left on hold for a period of time.This is a similar functionality to the Hold A...
I have a really weird issue. We have a UC560 phone system with 8.0.4 that has been up an running for just over a month now. Out of the blue, one of the phones we have in a hunt group intermitily rings when the hunt group is dialed. I can sit right in...
Hi,I am using SPA 504G in which i have enabled Notify Conference. SPA registered with broadsoft.Now when i make conference by hitting conf softkey with one active call & one held call present, SPA 504G sends Notify with Event: Conference but without ...
Hi,I am using SPA 504G in which i have enabled Notify Conference. SPA registered with broadsoft.Now when i make conference by hitting conf softkey with one active call & one held call present, SPA 504G sends Notify with Event: Conference but without ...
I have a customer running IP Communicator on a laptop. The IP Communicator MAC address has changed 3 times now. Every time, I have to reprogram the phone so the correct buttons display.Does anyone have a clue why this is happening?
Hi,I am using a SPA400 on France Telecom PSTN line.But it gets only from ~ each second incoming call the CID.Before I used a SPA3102 without any problem.I tried to use the same values of the SPA3102 in the SPA400.But in the SPA400 I do not have the s...
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