Voice Systems and Accessories - Small Business

I am installing a UC540 using a One Communications sip trunk. My customer has multiple companies and would like to know which is being called, when answering the phones.  My plan was/is to create line appearances on the phones for each company.  Howe...

i have a uc 520 with cme 7.x i have spa504g phones but they will not provision. please help

We are deploying 5 UC500s - 2 UC560, 3 UC540W in 5 different locations.  Each of these locations will have a direct internet access via the WAN port of the UC500 as well as a MPLS router on the LAN to route traffic destined for the 4 other branches. ...

Is here anybody knows If  the UC500 support two auto attendants in one or two ports at same time?

Hi!I am using freeswitch to connect to my SPA3102 which is registered using TLS.  Quite often I see the following, which results in FreeSwitch ending the call with NORMAL_TEMPORARY_FAILURE.The syslog from the SPA3102 looks like this:Mar 19 19:58:15 x...

we are routing voip calls between two offices using an UC520 at each site. The UC520 in each site has a T1 connection to an existingAvaya PBX. internal users are able to do conference calls between offices. When external calls come in to either offic...

Hi, I've just purchased a UC540 unit from Amazon. Do I need to purchase a service plan for this device to get access to the CISCO download center(for any software updates) ?Do I need the service plan to get updates for the device?

Hi CommunityIs there a end-user manual/guide in Danish for the UC500 serie (520/540/560)

Hi,It's possible to configura a line key 1 with an extended function likefnc=blf+sd+cp;sub=200@172.18.20.22;nme=Ext 200in order to monitor the extension 200 without an attendant Console?I did it on an spa942 and spa962 but i don't know if it's possib...

I applied the latest release of the Cisco firmware (7.4.6) last night and have come across an issue. The phones are not fully applying some of the configuration parameters specified in the provisioning template we use even though the settings show up...

What commands are required to configure CUE IP address, loopback interface, gateway, etc. before doing a factory reset. My IP address has not been set for the CUE so I can't issue the standard factory restore commands without getting an error.These w...

Hi All,I have a customer that prefers to answer all of their calls live and back it up with an Auto Attendant. I have setup up a call blast group that times out (after about 10 rings) to the AA and have set the blast group as the destination in the i...

Hi All,Does Cisco have a generic document for partners we can provide customers with once they have purchase a UC500. This document would encompass columns for adding names, extension numbers, call privileges, phone types, email address etc. The cust...

Hi,We have a prospect who is interested in the SBCS and wants to know if it can be integrated with Microsoft AXAPTA i.e. can a call triger the opening of a customer's information etc.Any help would be very much appreciated.Thanks,Bill.