Voice Systems and Accessories - Small Business

I have a customer who would like to "click to call" their Outlook Contacts.They have a UC520 with 4 7975 IP Phones.Thank you for your help.  Paul

Hi,I read through the docs about Mobility on UC500 but I'm not sure about the licensing. For example, if a customer needs 10 mobility extensions from thier UC500. What sorts of licenses do I need to get and how complex is it to set up?Thanks!

Hi,After some testing with my ITSP I found that outbound SIP is not working as I expect. In-bound works fine. I spoke to the ITSP and they said I didn`t re-register again on the outbound call. I checked the SIP-UA config, and I thought the `connectio...

Hi,A customer of mine who upgraded thier pcs to Windows 7 from XP is having problem with the IP-communicator. It starts like normal and the company name is showing, but the phone does'nt become registered and does'nt show up in the topology view in C...

Hello everyone,I've been trying to find sme information regarding Cisco Phone Control and Presence for Sametime and the UC520/540/560 series. Pretty much I need to know, is thef Cisco Phone Control and Presence is available for the UC5x0 line? I'm tr...

Hi,I'm trying to setup a VWIC card on the UC500, I'm using CCA 2.0 but when I'm trying to enable the VWIC card under "telephony" in CCA the area is greyed out. Any suggestions?I guess I could use CLI, but the dial-plans could be a nightmare I belive....

Just wondering if we will see a combined patch/fix for these two bugs, or will it be available in 8.0.1?CSCtc86342 - SIP Header IssuesCSCtd68173 - DTMF IssuesThanks

Hi,I know I saw a document that the UC520 was going away and we should start moving to the 540-560 platforms. I cannot find the document, but I was wondering if someone could point me to it, or at least one that has the new skus with changed licensin...

Inbound caller IDs all miss the leading zero. This seems to cause the name lookup to fail in the local directory. If I change the local directory number to reflect the missing 0 then names are displayed on the phones for inbound calls. If I change th...

I have a client with dual ISPS - on via cable and one via PPPoE DSL.  I had to put the DSL link on the FastEthernet 0/0 since that was the only place to check the box in CCA for PPPoE.  Now he wants to setup VPN on the Cable internet link.  I created...

I just did a UDP port scan using nmap on the LAN to my SPA3102 and found only UDP5060 used by Line 1 is available. I suppose UDP5061 is used by the PSTN Line but it is not available, is this normal or I missed something?  I have both Line 1 and PSTN ...

The manual is very short about the configuring of lines and extensions. In fact I can not find anything back avoub  the configuration about lines. First I will explain my setup and what i have done and what I still would like to achieve.SPA400 with o...

I have a SPA9000, 1-SPA962 and 1-SPA941.I have one SIP line programmed on the SPA9000 as line 1, which is my main line.I have a different SIP provider programmed as line 2, which serves as my fax line.Can I add a third SIP line to each phone to be us...