Furloughed user cannot access/change/cancel meetings that were previously created.We had to add her to the app_Spark group to get her account active.User can set up new meetings as needed, but user does not have permission to cancel prior recurring m...
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Hi, I have a customer in the medical field that needs to activate the transcript or the Close Caption feature , I went to the Control Hub and went through the procedures to activate the feature but there are some prompts that do not come up. I also t...
Hi there, thanks for reading my case. I'm trying to join a Webex meeting with Microsoft Teams, and if possible, viceversa. I've already followed the proccess from this article: Cisco Webex Meetings Integration with Microsoft Teams But when I set the ...
I found this Join green button HTML code on the webex help site.Is there a way to make the green button box a little bit smaller?Below is the code I found:<!—“Join” button code start --> <table border="0" cellpadding="0" cellspacing="0" style="width:...
When the world was forced to transition to remote work overnight, we temporarily expanded the features offered in our Free Plan to help the world stay better connected. As announced, on July 1, 2020, some of the features were readjusted to their orig...
Resolved! Webex Teams avatar sync/cache problem
Hi, I have a sync problem with the Webex Teams avatars/profile pictures. Our Webex Teams is synced with Cisco Directory Connector, which is synced with our Microsoft domain.On the Directory Connector, the avatar is displayed correctly (Configuration ...
Hi, Problem in webex kit !!!!!!!!!! Having problem in webex calling . Customer is having problem when trying to connect through lan , while connecting to Wifi services are working properly. I am hereby attaching snaps for your reference Kindly help...
I'm looking for my renewal statement, where I can find it out?
Is there a way to permanently change the "attendees can join" time from 5 minutes to 15 minutes on the productivity tool used in Outlook?Currently you have to manually change the value from 5 to 15. Is there a template I can update for this so that t...
Hi all:I just installed webex and cucm.Cucm and Webex already have sip trunk.I can use Webex call out to Ext.I can call in Webex, can hear "Welcome to webex , pls enter meeting number....... ".If I enter correct meeting number , can not login meeting...
Hi, I have a sync problem with the Webex Teams avatars/profile pictures. Our Webex Teams is synced with Cisco Directory Connector, which is synced with our Microsoft domain.On the Directory Connector, the avatar is displayed correctly (Configuration ...
Resolved! Webex Teams - Rename a Space
Has anyone else noticed or are aware of an issue with trying to rename a Webex Teams Space on the client app? From the web (teams.webex.com) it works fine. I've just had the latest version (3.0.15711.0) pushed to my client so have updated and re-test...
Hello, I installed Productivity tools on Customers PC. Almost all User can see Webex ribbon in Lotus Notes, when they create an invitation. But some User have an issue with that. User can't see webex ribbon in Lotus Notes, when they create a meeting....
Announcing a free upgrade program for Jabber with Webex Messenger instant messaging (IM) and Jabber Team Messaging Mode. Jabber Webex Messenger IM and Jabber Team Messaging Mode are both being retired on March 31, 2021, and all customers will be up...
Is there a way to setup a default for users with their Telephony Privileges? I see that by adding Session Types and then making these new types as defaults it changes the Meeting Privileges. I do not see a way of changing the Telephony Privileges f...
