Webex Calling

As an organization using the Contact Center Desktop to handle call center, it is very disappointing in terms of reliability. Within the same month, there are multiple of the same issue effecting users from login to Webex CC Desktop (cisco.com).  Majo...

Hello, I have installed webex in my Fedora 35 (Gnu/LInux) desktop and the option Provide or request remote control in Webex not exist what happen, you forgot to do it ? but for windows you do it all why do you treat linux people so bad. I hope you so...

I would like to upload a list of contact names and numbers that our organization's users call most often. Either using .xml or .csv format. That way the contact information would be readily available and a one-click call. I saw in the control hub whe...

When one of my agents is making an outbound call, she will continue to get inbound calls from the queue.  Is there a way for her not to get any inbound calls from the queue while making an outbound phone call? Does she need to alter her availability ...

Hello.  Can the customer who has existing on-prem based phone numbers be ported?  They want to port1) 800 toll-free number2) Regular DID main line like 310-555-5000 Can 1 and 2 be ported? thanks

I'm using the Webex app provided to me by my ISP on 2 iPhones and a PC. The caller ID of incoming calls is visible on all 3 devices, but becomes "Unknown" on the device I answer on.

I need to configure a shared voicemail box using WebEx Calling.     I have configured a calling user which will act as the shared voicemail box. How can multiple users in the department manage the voicemail boxes that end up here? 1.  I have created ...

Hi,I thought I had heard Cisco announce support for toll free numbers in Webex Calling, but I can't find any information (besides the history of no support).  Maybe wishful thinking?   Can someone enlighten me?Thanks!

can the webex.app (mac Version 42.1.0.21190) show only missed calls per user?