Webex for Developers

Hi, I was looking for some logs regarding webex meeting durations. I only have found the logs regarding webex messages, but the ones regarding meetings seem inexistent.Is there any field/table I am not seeing?ThanksJP

If I need to take action based on how long a specific caller has been in the queue, and then send to call to third part or disconnect ,is there a node in Webex Contact Center Flow Designer that provides this information?I’ve checked the Get Queue Inf...

I tried the following:1. Direct link:<a href="webexteams://im?space=spaceId"> Text Feedback Space</a><a href="webex://im?space=spaceId" >Rabbi Space</a>2. Using open url in external browser method<a href="webex://im?space=spaceId" data-link="webex://...

So, we will delete or deactivated many users at once over the Webex Hub Applikation. Is there a way to do this in the Webex Hub, or do you have to delete or deactivate each user individually? I've found that it doesn't work by importing a .csv file.

I'm using the XSI CallCenter API, .../user/{userID}/services/CallCenterto get the agent ACD state and membership/availability states of the call center queues for the user. But it seems that Customer Assist (Customer Experience Essentials) queues are...

I have a Webex Partner account and a Webex customer that I need to look into each subscription and find which users are attached to it. I was thinking of using the get license detail api and it does work to give me the needed license, user and subscr...

Hi everyone,I dug into the community WebEx API and Embedded App SDK and couldn't find anything that answered my question, so I'm coming to y'all. When a tab is first added to a space there is a link to the tab with an "Open" button. Is there anyway t...

I'm facing a puzzling issue with Webex bots integrated with Jira, deployed on-prem behind an F5 load balancer. Our setup routes public HTTPS endpoints (e.g., https://<our-company-domain>/botA to backend port xxxx1, and /botB to port xxxx2) via F5 to ...

Hi All - Quick question regarding the Webex calling operation mode options — is there a way for the after-hours schedule assigned to the Call Queue to take over, even if the EU has enabled something like the Weekend Mode? In my scenario, the receptio...

We are a development team working on integrating a system we are developing with Webex.We have used the following documentation to set up our test environment: https://developer.webex.com/create/docs/sandbox_cc.Our main question is: are there any bui...

Hello,I'd like to report a recurring issue with the Webex application. When I connect or disconnect my laptop from an external display (such as a projector or monitor) while Webex is running, the application interface becomes unstable. The screen beg...

I am aware that EWT is not available for skill-based queues. But it also appears that no other value in AdvancedQueueInfo, or QueueInfo nodes returns any value also (other than number of agents in queue). Is there another metric that can be pulled fr...