We're thrilled to announce that the Webex for Developers Community forum has expanded to include dedicated topics for Webex Contact Center APIs and integrations! We encourage all Webex Contact Center developers to utilize this forum to engage in disc...
Join us on Wednesday, April 29th, at 11:00 AM EDT as organizations rapidly accelerate their use of AI assistants and agentic workflows to transform employee and customer experiences. However, scaling these initiatives often requires overcoming fragme...
Is there a solution for detecting screenshot button pressed (possibly by webhooks?) and then fetching the image via API?
Hello, i have a the question: We use a webex integration in one of our applications, to authenticate users. When we do that we store that token (and the refresh token) in the database. Every 10 to 14 days before the token expires we use the refresh t...
In the Webex G2G Sandbox, the Instant Connect meeting links are expiring after 15 minutes even when a higher exp (expiration time) value is specified in the json payload. Is this because of the Sandbox environment or will it always be 15min in Produc...
I trying to create a native call queue in Wexbex Calling via API and I am looking through developer.webex.com in the Webex Calling Features: Call Queue section. I only see "Create a Call Queue with Customer Assist" which is of no value to me. Is ther...
Hi there,I’m currently integrating Webex Calling voicemails into our internal CRM and I can list and manage voicemail messages via the Calling APIs (e.g. mark as read), but I can’t find any API to actually retrieve/download the voicemail audio record...
Hello,I would like to display some real-time data.In our Gold tenant, I am trying to use the /v1/realtime/subscribe endpoint via WebSocket.In general, the WebSocket connection seems to work: I can see keep-alive messages and pings in the browser. How...
Hey everyone!I configured custom attributes under a user's profile in my sandbox using to this doc: https://help.webex.com/en-us/article/nxrfr9v/User-attributes-in-Control-Hub and I can see them under my user: I'd like to query the user's attributes ...
We are attempting to automate the Provisioning of the Wholesale customers and then add location and users to the organisation. The volume in future can increase for users upto 1000 - 5000 per customer, we want to ensure the calls are successful and c...
Exploring Webex Messaging Bots and Buttons & Cards Hello Developers! Let's get to know the Webex messaging platform!Secure your spot NOW: https://developer.webex.com/webinarsOn October 18, 2023 at 1:00pm EDT, join us for an informative webinar on the...
Hello community,i'm facing an issue now and quite curious whether if its possible to bind a webhook for alerting after device (e.g AP) went from offline state to a dormant? From docs i see that there is only "AP Went down" alert and its only possible...
I’m working on a Webex Calling deployment alongside Microsoft Teams and trying to achieve the following design:Ultimately, the goal is to keep Exchange / Teams as the source of truth for meetings and presence, while allowing Webex to operate purely a...
We are an ISV with some integrations with Webex. The trial Webex instance we were using expired. I created a free Webex license to replace it. I defined an integration app in that instance. I added two more users to that instance and followed thr...
Close it and opened at https://community.cisco.com/t5/webex-meetings-and-webex-app/no-options-with-quot-show-status-when-in-a-calendar-meeting-quot/m-p/5379600#M12401 ===================================================================================...
Looking for ways to match the dataset between WxC & WxCC reporting to build cradle to grave reporting. trying to use the contact_session_ID or Call_id or correlation_id but I am not seeing alignment on anything other than source and destination phone...
