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Welcome to the Cisco Community Ask Me Anything conversation. Submit your questions from  Monday, August 17 , 2026 through Tuesday August 31, 2026. Our experts Saikat Nandy and Prashanth Bargur Hanumantharayappa will be waiting to assist you and resol...

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Hi! I'm playing with my new controllers and am looking at enabling band select for some sites. I know there's a band select setting in each wlan, so one can turn it on for a specific wlan, but does putting band select in a RF Profile/AP Group enable ...

Males by Level 3
  • 896 Views
  • 2 replies
  • 0 Helpful votes

Dear Friends We had purchased  AIR-CT-5508-12-K9 Controller 2 no's, Customer requried setup  5508 Controller with 115 AP's The License upgraded in Primary Controller AIR-CT5508  from 12 AP License to 117 License. The problem is customer  required to ...

amit by Community Member
  • 1673 Views
  • 3 replies
  • 0 Helpful votes

In my office we have Cisco wireless controller 4400 serious device 5 year old device password of accessing the internet is old.now i want change the password.but i was facing the problem to access the wireless controller .i don't know how to access t...

Hi team, AP suddenly stopped working . It currently shows RED color in status LED. All other APs are working fine . We have changed POE switch port but still issue persists.  We have other 31 Cisco APs which are working the same way it is working ( l...

NSG Manager by Frequent Visitor
  • 7314 Views
  • 6 replies
  • 0 Helpful votes

Running Mobility Express on a 3802E. When I select 160MHz wide bandwidth on the 5GHz radio, it stays 160MHz for a while and when I go to check on it a couple hours later, I see it has reset back to 80MHz. I don't see this on the caveats list.

DJX995 by Level 6
  • 1336 Views
  • 6 replies
  • 0 Helpful votes

I'm looking to upgrade my 5508 WLC with 1552E AP's to version 8.3.102.0.  I see that the update is split into two images if using 1550 Series AP's with 64 MB and 128 MB of memory.  How do I figure out how much memory my 1552's have?  If they have, sa...

CuskerBCC by Community Member
  • 3179 Views
  • 1 replies
  • 0 Helpful votes

Resolved! 3802E weaker 5GHz

The power level on 2.4GHz is 22dBm. The power level on 5GHz is 23dBm. Scanning around with a WiFi analyzer I consistently see the 5GHz signal -10 lower than the 2.4GHz. Even line of sight. Is this a defective 3802E?

DJX995 by Level 6
  • 1405 Views
  • 9 replies
  • 0 Helpful votes

Hi,   I have multiple customer sites with Shareband backhaul and flexconnect AP's with Central controller. We have noticed that we lose the AP's intermittently and now need to upgrade the Controller software. One of the issues being brought up is tha...

roncoruk2 by Frequent Visitor
  • 327 Views
  • 0 replies
  • 0 Helpful votes

Hi, What does it mean to specify in the WLC for each AP the dB of the antennas. The antenna is a passive component and it just focuses the signal, how come they give us the option to specify dBi, i don't understand the benefit and the effect. If we l...

hbaytie01 by Level 1
  • 4696 Views
  • 3 replies
  • 0 Helpful votes

Hi guy, I would like report an issue with the CleanAir submenu: according to the output the AP-058 report a Microwave Oven (see attached image). But the AP-058 is a old 1242 AP that don't have CleanAir: AP SummaryNumber of APs...........................

Hello we have Cisco 3850 in all branch offices acting as MC/MA along with wired clients  , we need to design the multicast for wired and wireless users , I don't have any issues for my wired clients but I have never done for wireless users , can some...

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