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Welcome to the Cisco Community Ask Me Anything conversation. Submit your questions from  Monday, August 17 , 2026 through Tuesday August 31, 2026. Our experts Saikat Nandy and Prashanth Bargur Hanumantharayappa will be waiting to assist you and resol...

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      Ref : https://www.cisco.com/c/en/us/td/docs/wireless/controller/9800/17-9/release-notes/rn-17-9-9800.html#whats-new-1793       x700 series  support is  back (feature parity with 17.3). Upgrade directly from >= 17.3.4c possible. Fix for x700 cer...

Mark Elsen by Hall of Fame
  • 9847 Views
  • 12 replies
  • 6 Helpful votes

Dear Cisco Prime fan community,after a week of struggling, I finally ended up with a new Prime 3.10.3 on a VM.Only noticable problem was the connect problem to our internal On-Prem Smart Licensing Server.See Bug CSCvy55255.  But I had luck and I foun...

Gehrig_W by Level 6
  • 2270 Views
  • 5 replies
  • 0 Helpful votes

Hi everybody,Recently, I bought a Cisco VEN501-TU access point device but I can not login on to its console by entering ATTadmin as user name and 501!VeN as password!Also, when I press and hold its reset button, again, I can not login with that usern...

mbzadegan by Community Member
  • 3259 Views
  • 5 replies
  • 0 Helpful votes

Hello,I have upgraded our C9800-CL wireless controllers in HA, from 17.3.6 to 17.9.3 as the wave1 APs are now re-introduced with this new version.I can see now some weird menu names in multiple locations :Is this something known and we can ignore ? 

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Clem58 by Level 6
  • 1926 Views
  • 3 replies
  • 0 Helpful votes

I'm hoping to find out more about the "channel aware" checkbox in RRM TPC settings. I'm under the impression that it takes channel overlap in to account when running the TPC algorithm, so the radios can power up more than they would if only RSSI of n...

Hello,I have Cisco 2500 with 8.5.103 version and a AIR-CAP1702I-E-K9 AP on it. I upgraded WLC to 8.5.182 with aes and ap bundle file but AP is stuck on the downloading state.I checked the logs on WLC :*spamApTask5: Mar 04 15:13:41.842: a8:9d:21:13:18...

kdemir by Level 1
  • 1385 Views
  • 3 replies
  • 0 Helpful votes

Dear Friends:We are switching to a Cisco 9800 Wireless Controller, however each access point now requires a yearly DNA licencing. Is this a new requirement? Do we require these permits? Just the feeling that everything now requires a subscription?mak...

BsYadav50 by Community Member
  • 1255 Views
  • 3 replies
  • 0 Helpful votes

We plan to install the outdoor AP 9124E on the roof of a building with a height of 10 to 15 m.The AP must cover the first floor ground level. Can an outdoor AP send a wider signal than an indoor AP? I've been looking for a lot of guides to use direct...

I have setup WLSE 2.11, and everything is working great. The rogue detection works fine, but appears to be picking up bluetooth phones, mice, printers, etc... I don't know what else it could be because I don't see how one AP in one dorm could detect ...

patrickgemme by Community Member
  • 1104 Views
  • 2 replies
  • 0 Helpful votes

Hello all,We have a user on the network that is unable to connect to WiFi.When testing on external networks, it connects normally.I checked the events and found the client fails many times during association, but then I have some events that he succe...

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