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Welcome to the Cisco Community Ask Me Anything Event   Welcome to the Cisco Community Ask Me Anything conversation. Submit your questions from Monday, September 14, 2026 through Monday, September 28, 2026. Our experts Shree Hari AB and Suman Sinha wi...

Shree Hari AB.jpeg Screenshot 2026-09-11 at 3.12.04 PM.png

Hello,I've predownloaded successfully APs images on our 2xWLCs 5520 in HA SSO, and swap images.I'm now at the WLCs reset step.I've read different articles an one instructs to type this command :reset system in 00:01:30 image no-swap reset-aps save-co...

Clem58 by • Level 6
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  • 11 replies
  • 0 Helpful votes

Hello, Catalyst 9800 version and ap 3602 version are below. The ap cannot join the WLC. Cisco Matrix show the ap can join the wlc, but I cannot get it join. The ap can ping wlc. Is there something wrong? Thank you Catalyst 9800-CL 16.10.1e LWAPP imag...

Hi,I have 8540 WLC with 8.5.135.0 software version, I'm planning to upgrade to the latest stable version, would you advice which is the stable version, in addition can I upgrade directly from 8.5 to 8.9 or 8.10? thanks, 

Hi C9800 wlc is installed in esxi vm. I got the below info. But do not know why interface is down. ESXi configuration is not issue because other ios client using it can work well. The first one is configuration on default interface, and second is sho...

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Hi, Please see the below info which is from console message when AP9130 power on. It looks like character reading issue. The AP is still able to enter normal status with commands. securecrt can work well because it works well with other router switch...

Hi AllI have a 1852i in ME mode running code 8.10.151.0 . I have 350Mb line and Wireless client get 30Mb max. All 7 clients are connecting to 2.4Ghz 802.11n (20Mhz). Band Select is enabled Even If I bring a client (iphone 11) next to the AP it still ...

pantelis1 by • Level 3
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  • 15 replies
  • 0 Helpful votes

HiI'm trying to access the lab for the above device but I get an error Sandbox lab not found, is this still available or has it moved it would be amazing to get some hands on practice.Looking forward to your reply,Chris  

Hi,I got a new 1242AG-K9 access point that I am trying to setup for basic wireless service.I have enabled the G radio, created the SSID, set it to broadcast and mapped it to the G radio. The frequency channel is set to 3 (ETSI version).My problem is ...

zirbo by • Level 1
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  • 2 replies
  • 0 Helpful votes

This Switch is causing the users to be disconnected. Unfortunately we have been unable to troubleshoot the issue while it is occurring because the users power cycle the switch to restore service..Has anyone experienced this issue?Is it possible to ch...

Hello, I'm currently upgrading our WLC 5520 from 8.2.130.0 to 8.2.170.0, predownloading on AP 3802, I can see this status : AP4 is still in Predownloading status while it seems the backup image is updated with correct version.The "complete" APs show ...

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Clem58 by • Level 6
  • 1901 Views
  • 4 replies
  • 0 Helpful votes

Hello,  we set up a new C9800 Cluster with version 17.3.1.We configured DNS Option 43 and a Trustpoint on our WLAN MGMT. NTP on the controller is set.But the AP is still not joining the WLC. We see following output in the AP: [*10/29/2020 07:34:36.98...

Bothwalker by • Level 1
  • 14767 Views
  • 8 replies
  • 0 Helpful votes

Hello Experts,I have a problem with my Cisco WLC 2112.Problems:1. I can not reach this WLC via GUI or CLI.2. Can not access via Console.3. Status LED is Dark Orange or Red.Can anybody help.Regards

Hi,I have a WLC 2504 and my APs are AIR-CAP3702I, I go to configure my wifi service but i want to used the ports 3 and 4 for connecting my two APs.What i need, only enable the port s? there is a guide for it ? 

nstr1 by • Level 4
  • 4062 Views
  • 4 replies
  • 0 Helpful votes
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