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  Ask Me Anything Event   Welcome to the Cisco Community Ask Me Anything conversation. Submit your questions from  Monday,  August 4, 2025 through Friday, August 15, 2025. Our colleagues Saikat Nandy and Parithosh Vema will be waiting to assist you ...

sanandy - Parithosh Vema.jpg Pi7_Passport_Photo - Parithosh Vema.jpeg

Resolved! WLC 3504 Licensing

 I have to order controller 3504 since 2504 is end of sale. I want to install two 3504 controllers in HA which can support 5 Access points.Which licenses i have to procure? Do i need to purchase license for secondary controller as well or it will inh...

Hi,  Just wondering if other people have come across this message in the WLC Reason - Identity Theft. We are running code - 8.5.140.x and one machine out of 100's just won't connect to our WLC. The machine gets excluded as - Identity Theft and the de...

Hoping someone can give some insight into an error I get when installing Cisco Prime Infrastructure 3.x into VMware ESXi 6.5.When I try to import the OVA file, I get the expected prompts and selection of level (Express, etc) and the import process st...

jfabaosmd by Level 1
  • 3249 Views
  • 3 replies
  • 0 Helpful votes

Hi All, I am having a challenge on an AP3802 not joining the WLC.The WLC runs on version 8.3.143.0, while the version of the AP is 8.2.151.0. All other APs have connected, though this AP was used to replace a bad AP, as it was not with the other APs ...

Hi , I am trying to add the 15 AP adder license via GUI for 2504 WLC with 8.5 version in HA N+1, note that as per guide i should be getting as belowStep 1Choose Management > Software Activation > Commands to open the License Commands page. But comman...

Arun More by Level 1
  • 1625 Views
  • 2 replies
  • 0 Helpful votes

Hello to all! I apologize in advance for bad english ... I would like to know if someone faced this problem: there is cisco wlc 5520 8.2.141 and external captive portal. we are trying to set up this bundle so that the client ONCE is transferred to th...

kol1b6 by Level 1
  • 3125 Views
  • 3 replies
  • 0 Helpful votes

Hello, Many Windows 10 clients connected to a specific 802.1x SSID encountered duplicate IP message error in a specific context: going back to wireless network after few days or switch from wired to wireless network.Our WLC version 8.0.152 and 8.3.14...

LAN team by Level 1
  • 689 Views
  • 1 replies
  • 0 Helpful votes

We wanted to upgrade our WLC Software, but some of our hardware AP's are not supported anymore. We do have several 2600er models.Firmware 8.5.140.0 Released June, 2018 -> supports 2600 modelsFirmware 8.6.101.0 Released December 2017 -> does not suppo...

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