Audio and Video Endpoints

Hi all,i noticed that there is a REM 11.6 upgrade ready to be downloaded, but I'm not able to find any related documentation.Could you please advise in what state of releasing the 11.6 version is and if it is possible to download any documentation (m...

hi there,There's a request asking whether it's possible for agent to put REM customer on hold manually and to have a static pic / logo image to be displayed to the REM customer?And what about streaming a video (for advertising/marketing) purposes whe...

Hiwe have a CRM integration using the Cisco Jabber SDK Browser Add-on 11.8 in Deskphone mode. One of our customers wants to use the Cisco IP Communicator.In the "Getting Started Guide" I found the following:     Desk phone mode: Control of a physical...

Hi allWe are going to create a Windows .NET Application. so We have download rem_windows_SDK-11.5.1.10000-22.zip in Cisco Developer.Cisco Remote Expert Mobile Advanced CSDK Developers Guide mention that "CSDK-CLR.dll" is required..But we decompress r...

How to change the video overlay size?

I am getting the following popup on my Android device after invoking the AssistSDK for Voice and Video. What issues should I expect because of this message?My device specification is as follows:

Looking for Jabber SDK Web support for Chrome OS. Let me know is it already in the pipeline?

Hi,I'm trying to integrate the framework to make a simple video call using the latest version (Jabber Guest for iOS - 11.0.2)I've followed all the steps given in the dev guide (Cisco Jabber Guest SDK for iOS Developer Guide).1. Building it for a simu...

Hi everyone,I'm currently working on an application to which requires to record the call sessions initialed by jabber. I'm following the cicso voice and video Jabber SDK documentation, but didn't find any resource tailored to recording an ongoing ses...

Can we use Jabber SDK for the web to make a call or IM to a Jabber Mobile Application user? Can we use Jabber SDK for the web to make a call or IM to a Jabber Mobile Application user? Can the Cisco AJAX XMPP Library be used for the web to mobile comm...

A customer has an iOS app to which Expert Assist 11.5 SDK features have been added. One of the app Views contains a form with several labels and text edit fields, a couple of which (PAN and PID numbers) must be masked from the agent in co-browse. The...

We are looking for solution to integrate in-app Video calling in our Android, iOS and Web App. I have gone through the FCSDK developer guide. However I could not find any link to download your SDK nor the sample apps. Where can I get the iOS, Android...