Audio and Video Endpoints

Hi All,I am trying to figure out the root cause of this error response from VMRest but it seem to be failing in CsCmlJniMailbox. I need to know what might be causing this issue. I do not have access to the data but I can confirm that the following ca...

Looking to make customizations to file assist-controller.js file of the SDK but can only find "tmp" version of file on our server.  Changes made to this do not take affect, either.Should it exist somewhere else?

Hi,I've noticed that opening a jabber guest link in the google search app on iOS devices, always redirects you to the App Store (even after the app is installed). Is this a known issue (I can't see any bug for it)? It works fine on the android versio...

Hi everyone, We installed REM 11.5(1), now upgraded to 11.6(1) in a customer that is not using Reverse proxy, instead is using Fortinet FW that is doing SSL offloading and NAT, Connection from outside using Chrome and Firefox works fine, but with IE1...

Hello,I'm using Cisco Jabber for windows 11.8.4.I'm looking for a way to change the controlled device in jabber when it launches.I found in the Jabber SDK API a way to do this using the TelephonyController class.Is it possible to use the Jabber SDk w...

hey everyone - we are planning an upgrade from SU1 to SU3.  According to some details online, from the moment we start our upgrade on the PUB to the moment the switch version completes (including upgrading the SUB - so approx 4hrs) no new messages wi...

So I'm trying to use PreviewView to show the client's face on client's device.But somehow the video preview is tilted.Any idea?Thx in advance.

We are trying to integrate JabberGuestSDK-iOS-11.0.2.169 to our project. We are using swift3.2 with latest Xcode 9. We followed the instruction mentioned in installation docs, but we ran into few issues.As per the installation instruction there are t...

Hi all,i noticed that there is a REM 11.6 upgrade ready to be downloaded, but I'm not able to find any related documentation.Could you please advise in what state of releasing the 11.6 version is and if it is possible to download any documentation (m...

hi there,There's a request asking whether it's possible for agent to put REM customer on hold manually and to have a static pic / logo image to be displayed to the REM customer?And what about streaming a video (for advertising/marketing) purposes whe...

Hiwe have a CRM integration using the Cisco Jabber SDK Browser Add-on 11.8 in Deskphone mode. One of our customers wants to use the Cisco IP Communicator.In the "Getting Started Guide" I found the following:     Desk phone mode: Control of a physical...

Hi allWe are going to create a Windows .NET Application. so We have download rem_windows_SDK-11.5.1.10000-22.zip in Cisco Developer.Cisco Remote Expert Mobile Advanced CSDK Developers Guide mention that "CSDK-CLR.dll" is required..But we decompress r...