Call Control

Hi,We use CallControlTerminalConnection.hold() to hold the call after the call is answered.But it always throw "PlatformExceptionImpl: Cti request timed out." few seconds after calling into this methodWe checked the state by calling CallControlTermin...

I'm developing an application that monitors the calls using JTAPI , I need to distinguish between ringing and answered calls using ("CallCtlConnEstablishedEv" event).I'm depending on "CallCtlConnEstablishedEv" event .I'm getting this event twice once...

Hi,I'm trying to rollout CiscoTSP driver (from CUCM 11.5 SU3b) using Command Line. It basically works, but the AUTOUPGRADE_TYPE option does not work as expected and documented.For example I use the following cmd string for setup:CiscoTSPx64.exe /s /v...

In our application, we have integrated Cisco switch and for telephony call control have implemented atapi api.When any conference member get disconnected from conference call then event OnCallStateChanged get raised for callstate.idle for all confere...

Hello,I'm using Cisco's EpApi for sound stream handling for call management. Everything works ok. I can get the streams, start the streams, sound is coming and going.I have found in the documentation the EpStreamCodecInGet function and implemented th...

We have a series of devices that have private DNs.  When they make an outbound call to a particular destination, we want to intercept the call, lookup the appropriate callerid for that particular device (based on caller ip address, in our custom purp...

Hi,I'm new with Jtapi. We get addresses and terminals through jtapi library by using following method(  provider.getAddresses(); provider.getTerminals(); ).My question is that can we get address of specific user through jtapi.Like I will give termina...

Calls are being routed to JTAPI extensions but no JTAPI events are received are received for offered, ringing, etc, in spite of observers being registered for this address.  See extension 4912 in the attached jtapi log.Any ideas?Thanks.

Hi there I'm having a big trouble with transfers and JTAPI:In our company we named this scenarion single-step transfer Step 1:Connect via jtapi to cucmRegister CallObserver, AddresObserver, TerminalObserver for extension A, extension BBut not registe...

Hi,We develop a Active Sip Call Recorder, and some client in the past require encrypted call recording too, this Cisco Callmanager uses a token's for encryption, but the current version don't require them for encrypted sip calls, we want to know if t...

Hi, I have been using a sip normalization script I found on this website to modify the from header M={} function M.outbound_INVITE(msg)   local from = msg:getHeader("From")  --Get FROM Header   local b = string.gsub(from, "<sip:.+@", "<sip:xxxxxxxxxx...

Hi All,I would like to ask help on how I can write a normalization script to remove the commas?Original From: "LastName, FirstName" <sip:12345@10.XX.XX.X>Output (commas to be removed between the first and last name)From: "LastName FirstName" <sip:123...

We have a customer who is using BOT device using Cisco Jabber on Android. We use TAPI to get CTI events. We have not been able to find the BOT device after going through the list of device ids/indices using lineGetDevCaps and lineInitializeEx. Are th...