Call Control

We have a series of devices that have private DNs.  When they make an outbound call to a particular destination, we want to intercept the call, lookup the appropriate callerid for that particular device (based on caller ip address, in our custom purp...

Hi,I'm new with Jtapi. We get addresses and terminals through jtapi library by using following method(  provider.getAddresses(); provider.getTerminals(); ).My question is that can we get address of specific user through jtapi.Like I will give termina...

Calls are being routed to JTAPI extensions but no JTAPI events are received are received for offered, ringing, etc, in spite of observers being registered for this address.  See extension 4912 in the attached jtapi log.Any ideas?Thanks.

Hi there I'm having a big trouble with transfers and JTAPI:In our company we named this scenarion single-step transfer Step 1:Connect via jtapi to cucmRegister CallObserver, AddresObserver, TerminalObserver for extension A, extension BBut not registe...

Hi,We develop a Active Sip Call Recorder, and some client in the past require encrypted call recording too, this Cisco Callmanager uses a token's for encryption, but the current version don't require them for encrypted sip calls, we want to know if t...

Hi, I have been using a sip normalization script I found on this website to modify the from header M={} function M.outbound_INVITE(msg)   local from = msg:getHeader("From")  --Get FROM Header   local b = string.gsub(from, "<sip:.+@", "<sip:xxxxxxxxxx...

Hi All,I would like to ask help on how I can write a normalization script to remove the commas?Original From: "LastName, FirstName" <sip:12345@10.XX.XX.X>Output (commas to be removed between the first and last name)From: "LastName FirstName" <sip:123...

We have a customer who is using BOT device using Cisco Jabber on Android. We use TAPI to get CTI events. We have not been able to find the BOT device after going through the list of device ids/indices using lineGetDevCaps and lineInitializeEx. Are th...

Good afternoon, I hope someone can help me with what I will explain below.I have an integration from my Call manager via SIPtrunk through cube gateway with a Telefonica Avaya exchange. Through this integration, in the INVITE that receives the gateway...

Hello,I am facing issue while making an outbound calls using JTAPI Test Client.I have logged in into two JTAPI Test Client's with two difference users. From one user I am making an outbound call to another user, but I am getting below error:com.cisco...

Hello All,I need some urgent help to create a design call flow for auto attendant with TCL scripts on Cisco 2921/51 router. This is a custom design requirement along with time of day routing. My customer already has default scripts loaded on same GW ...

Are there any plans to EOL the Cisco TSP/TAPI?