Collaboration Applications

One of our customers has reported problems with mass deploying the Cisco CMS Desktop App. The issue is that the the installer is profile locked. This means that they can’t push the installer out via software deployment tools such as LanDesk. The inst...

When are you going to have Mid-Call Features Like Cisco Jabber integrated with the new Cisco Spark Client. We are migrating from Cisco Jabber to Spark and this could be a SHOW STOPPER if these features do not exist. We rely heavily on phone calls for...

Hi all,How can I invite many users to a Space at once? We have chat rooms where we like the whole company to have access to (if they want), but it appears the only way to access this is to invite everyone individually (not realistic).I imagine there'...

I am setting up hybrid call service aware and notice this message when activating Aware service for users "No Directory Number exists in Cisco Unified CM with this directory URI. In Cisco Unified CM Administration, configure a directory number with t...

Hi all, I have Jabber with MRA. During the call, Jabber have a problem. It don't have video/audio.  My system: CUCM 10.5, IMP 10.5, EXP 8.9.2, CMS 2.2.9, Jabber client for windows 11.7. Anyone can explain this case for me? Thanks,

Hi guys, problems with my Jabber for Android and DVO-R.   I have CUCM 11.5 SU4 and Expressway 8.10.3 for MRA configured.All is working also over MRA (VoIP, Chat, Video, DVO-R with the configured MobilityIdentity)   Version of Mobile Jabber is 11.9.3....

How do I create a spark hub for my school to administrate the spark board?

I have seen that support for emergency calls require a PSTN service, which is understandable. But how is the caller's location provided when calling the PSAP. Is it possible to provide ELINs? If so, how is the caller's location determined so the righ...

Hi,   We use webex 2.7.1.12 and internet explorer 11.0 . On the the server side everthing looks good and I am able to create new session but when the user try to login the session he is stuck on loading page. this scanorio was worked in the past. Any...

Hi, I'm having an issue with the DNS SRV resolving.  I have a CUCM & CUPS cluster in country A. And currently working on another CUCM & CUPS cluster in country B. The common thing for those countries is the domain, for example: domain.com. Another th...

Hello,In the Spark Directory Connector documentation, we see the following:If part of your organization uses Cisco Spark Calling for call service, this feature lets Cisco Spark users search the directory for enterprise contacts from their Cisco Spark...

HiWe have Spark hybrid setup on our premise. But we are not able to call between CUCM registered devices and Spark (Outside ). I think what we miss is Expressway B2B. If so, any guides on the deployment ?

Hi all, we have many users using jabber client for mobile device (Android, and IOS) facing an issue when the user change his Active directory password, the jabber client is not asking to enter the new password and the services (Phone, and IMP) are do...