Collaboration Applications

Hello,After having issues myself with Cisco Jabber for Mac 9.2 specifically with Active Directory lookups not working, or contact information not populating (and therefore not being able to call users from the contact list as no telephone information...

Hello, I need confirmation on whether IM-Only screen sharing is officially supported on Mac. Please refer to page 59 at: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/10_5/CJAB_BK_D6497E98_00_deployment-installation-guide-ciscojabber.pdfS...

Greetings,We have a BE6K deployment and utilize the Cisco Jabber client for most of our communication needs.Our office constantly has issues where Jabber refuses to transfer files.Completely random and unfortunately non-repeatable.By the time I get t...

For some reason, in Jabber for Windows 10.5.1, I am not able to get audio to work for things like application sounds (e.g. ring tones).  The settings for speakers and microphones all are set up correctly and Jabber as a softphone audio (both mic and ...

Hello, we currently have a Webex Meeting site with local authentication (i.e. no single sign-on). On the site there are existing usernames in two different formats: "John Doe" and "jane.doe@domain.tld". We'd now like to set up single-sign on. I can s...

Hey all, I am having an issue with Jabber for windows.  Users want to be able to re-dial from their missed calls page.  The caller hears "call cannot be completed as dialed".  We are using 9 as a dial-pattern for call routing on CUCM 10.5.  I'm think...

We are preparing to deploy Cisco Jabber to our users. Some of these users will be IM/Presence only. How do I disable the Recent Calls, Phone Control and Voicemail options from the Jabber Window.I have been all through the service profiles etc. There ...

hi folksI have looked high and low, but I haven't been able to see how to load balance Jabber clients across CUCM servers (as you can with CUCM groups for physical handsets). I may be overlooking something obvious, but can anyone tell me how this is ...

Hello All, I am facing an error while upgrading jabber 9.6 to 10.5. Bit it is showing Could not connect to software update server. Am I missing some setting in cisco jabber client or what?? CUCM= 9.1.2.10000-28CIMP = 9.1.1.30000-3Jabber Client = 9.6 ...

I successfully have installed CUCM, CUCM IM Presence 10.5 and populate my user with msRTCSIP-PrimaryUserAddress on the AD(sip:name@domain). And installed the expressway-C and expressway-E to do the MRA feature.I am able to log on Jabber and have chat...

Everything seems to be OK except for one thing. When somebody calls me from either in my network or outside it; it will not show any recent calls. It will show voice mail though in jabber. Anyone else having this issue? CUCM 9.1.2, Presence 9.1.2 and...

Dear Cisco Support Team, i have installed Jabber Guest 10.5(3) with Expressway X8.5 in my Demo Lab.Everything looks quite good.When i start the Jabber Guest Link from an outside client with http://jabberg.domain.com/call/test ; i get always redirecte...

Hi,we have MeetingPlace 6.0 (8112) up and running, but we loose our meetingtime password.In a past TAC was generated the password of the day for "technician" user.TAC is not supporting MeetingPlace 6.0 anymore.Does anyone have an idea how can I get a...

I have a customer who running Jabber Phone mode.  Some users are able to call their Outlook contact simply by click on the number but some are unable to do so.  For those who are able to do so, their contact phone numbers appear as a clickable bluish...