Collaboration Applications

When user changes his network credentials and does not update them in Jabber. Jabber will still try to connect to phone services and voicemail with the old credentials which is leading to their account getting locked in AD after three attempts.We are...

Hi,Every time I load Cisco Jabber for Mac version 8.6.2, choose a contact, open the chat window and send the first chat, the application crashes. I attached the crash report (zip - not sure what to paste here). I have not successfully used the applic...

What is the retention time for IM messages in Jabber (MAC and Windows)?  Is there a way to set this to a specific amount of days so that I can age out older IMs?Thank you,Debbie

 We are running Jabber on cucm 9.1 WE use microsoft RDS and all works fine locally. users can sign in with their AD account and see their presence, use their deskphone and receive email. that works on both the windows and Iphone clients.When they are...

Hello.  Looking for some assistance troubleshooting the Jabber for iOS app.  I have created the TAB and TCT device in CUCM 10.0 and assigned both a DN.  I'm able to login to both devices and I'm able to use instant messaging, but not softphone.  In C...

Hello,on a workstation we have a strange behavior of the Jabber Client.After a successful login the control of the deskphone works for about 15 seconds, then the deskphone gets disconnected.The behaviour is bound to the computer, various Windows and ...

Experts,I was wondering if anyone experienced this issue before? Some of our users are reporting that their Jabber client 9.6.0 failed to reconnect after their Mac been put to sleep (i.e. closing the lid).What interesting is that, this is happening o...

Hello,Can anybody tell me is there any compatibility guide available for Cisco Jabber Guest Solution for CUCM? I need to know if we have CUCM 8.x deployed at our site, can we implement Cisco Jabber Guest solution through its web SDKs for clicktocall ...

HiAppreciate if anyone can help me out on my doubts in regards to Jabber for IpadMy objective is simple: that is to use Jabber on the iPad to make video calls Previously i had a working setup of VCS architecture that requires me to install TMS,TMPE j...

I understand one can do this i.e. deploy Jabber with only softphone capabilities. Believe there are options when you deploy Jabber to ignore the IMP functionality - can't seem to find that document.Couple things -1) Can someone point me to that docum...

Hi guys, Is there a way where we can administratively alter a Jabber clients status message? The reason being is we quite often get requests to put say “Out of Office” or “Annual Leave” however the person is not there to do it… Not sure if this can b...

OCS2007R2Windows 7 64-bit/32-bitIMP 10.0.1SU1Jabber for Windows 9.7(1) Users running Microsoft Office 2010 are reporting that in Outlook 2010 that presence is working.  Then later in Outlook 2010 they will notice that presence status has disappeared ...