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I recently visited a tech company in Austin. Entered the lobby, checked in, was told that my contact was running late, and was asked, could I "please take a seat and wait?" "Okay, sure." After sitting down on a modern-esque chair-you know, the kind you'd ... Read More
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Do you develop bots for Cisco Webex Teams (formerly Cisco Spark)? Do you ever wish that there was a way to create a set of regression tests to ensure that your bot behaves consistently given the same input? Or maybe you wish that there was a way to speed ... Read More
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New look and feel, same great service? Think again. There's more to our recent rebrand of Cisco Spark than initially meets the eye - in fact, there's quite a lot to like about our makeover, including some key things specifically for you as a former Spark/... Read More
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As a Cisco Spark developer, we want to give you a heads up regarding a key functionality change in the Spark Message API endpoint.Currently, the Message API endpoint accepts @mentions in 1-1 Spark spaces. Soon, though, the API will return an error if an @... Read More
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As a Cisco Spark Developer, we want to give you a heads up that the Licenses API endpoint for Cisco Spark will soon be updated to include all hybrid services available for an organization.Currently, the Licenses API endpoint provides information about onl... Read More
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Back in the day when I was a hard core developer working on 'complex networked multi-threaded cross platform scheduling systems' (yeah, 20 years ago, and yeah, trying to get as many of the old buzz words in…) we were concerned with the quality and stabili... Read More
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Ever consider that corporate 'town halls' and 'all-hands' meetings create invaluable content your company can leverage in other ways for continued business success? Ever consider your other various meeting activities - e.g., sales presentations, customer ... Read More
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-- This post is guest authored by Russ Fradin, CEO of Dynamic Signal. --The way we consume information is different today. That's because mobile devices, over the past decade, have dramatically changed how we communicate. We text. We get alerts. We play, ... Read More
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If you have a corporate job, I'm sure you've experienced the following 'merry-go-round' conversation when trying to set up a meeting:"George, can you meet at Thursday at 1?" "No, Jane, sorry-how about Friday at 3?" "I'm in the air at that time, George. Wh... Read More
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When traveling for business, you know the routine: You arrive at your destination, walk in the front door, and you're greeted by the receptionist, who typically needs you to check-in, which can often be a frustrating, time consuming experience.Everything ... Read More
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Update: This change will now be implemented beginning March 17, 2018 03:30 UTC.The Cisco Spark platform will require API clients to use TLS 1.1 or higher beginning March 17, 2018 UTC. The TLS 1.0 encryption protocol will be disabled on all endpoints to al... Read More
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Continuing to provide useful APIs for our Cisco Spark Developer ecosystem, we want to give you a heads up that Cisco Spark Organization Administrators now have the ability to update email addresses for people within their organization via the Update a Per... Read More
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Whether you are new to bot building or not, there is typically a big question you ask yourself whenever you start a new bot project: "How will I build it?"That question usually begs a few more like: "Which messaging platform should I build it for?" "What ... Read More
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Ask leaders of higher education across North America about their biggest challenge. You’ll get a consistent answer: student retention. The impact of a student dropping out can be staggering for both the institution and the student. The school has invested... Read More
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Hello,We have added a new Context Service use case recipe for end customers and partners to try out.This use case recipe coversPersonalized greetings when customer callsDetect Repeat callersContextual/Dynamic routing of calls based on customer's journeyTh... Read More
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