Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hello,I am trying to configure an incoming number to be transferred to an auto attandant, AA itself will hv to play different message depending on Time of the Day. One of the options in the AA is to transfer the call back to receptionist and company ...
Hi,Im having a mental block here and i know its because im thinking too hard about the bigger picture.We have CUCM in UK, Germany and some other places. We have a fleet of Avaya in US and Mexico. Each country has their own dial plan and are not willi...
Dear All,I have CUCM version 7.1.3 and voice gateways Cisco 2811 running as MGCP gateways , in each VG ,I have FXO ports for incoming and outgoing calls ,the outgoing calls are working fine ,but the incoming calls working fine for some days (5 or 6 d...
Hi VoIP Gurus,I got a report from one of our agent and she had experience a ghost call. per her description, her phone ring and on the phone displays the number of the caller but she hears nothing upon lifting the handset. Sounds a one way audio, my ...
HiI have the following setup at a client ,they have Point-to-Point WAN link between RSA and UK ,with H323 gateways on both sides of the link ,the gateways connect to CUCM 7.1.3 clusters on each end. When i send a call across this link it uses 2 DSP c...
During a recent SRST event, internal DNs were unable to call each other. All other dialing (in and out over PRI) was working, but phones registered to the 2821 could not call each other ?! All DNs are three digits - 1xx. Received a fast-busy immed...
Hi VoIP Guru's,I got a report from one of our agent, she told me that the call she recieved suddenly dropped. Aside from CDR, how can I back track from VG to check the cause of the drop call?Thank you fro the help.
Hello,I'm testing to switch version back to a lower version. I only have one ucm server. The problem is that the configuration that i made on the new version are not seen in the old version. For example i configured a phone with lines. When ik switch...
hi there .. can any one tell me how to reset cisco 7975 phone to its factory defaults plz dont tell me its # followed by 123456789*0# becoz everytime i am doing this it shows its upgrading the image but again comes back to the old configuration dont ...
Just upgraded from 6.x to 7.1(2).Unsure why this happening...I have DRS configured to backup CCM, which I would assume only backs up the Publisher. The DRF status showing it attempting to backup the subscriber too and fails on the Platform.Here's the...
Dear All, Do you have experience in configure SMDI in VG224 device?? As VG248 will be end of sale, we wants to replace VG248 with VG224 for those SMDI connections in VG248.Any input will be much appreciated!!Michael.
HiI have an MGCP gateway (1861) with SRST configured for WAN failure. There is BRI line connected to it and has a number 3709 3416. The extension numbers in the building are 8XXX (around 13 telephones).in MGCP mode I have a translation pattern to tra...
All RTP-relates counters are zero even for successful calls. How can I fix this?# show call active voice GENERIC:SetupTime=120072290 msIndex=1PeerAddress=908112937676PeerSubAddress=PeerId=76763PeerIfIndex=71LogicalIfIndex=0ConnectTime=120072560 msCal...
Greetings, im trying to configure voicemail message notification for a GDM on CUE 2.3. Message notification is enabled for the GDM via subscriber notification management but when trying to do this via the GUI the option isnt avaliable, instead i just...
I have an issue with my network continuously dropping calls or phones freezing. Its states CM down Features Disabled. We lose calls, phones are freezing intermittently. Here's the hardware setup: MCS-7828-H3Platform Type 7828H3Serial MX282400CMAct...
