Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
HelloI am trying to figured out a way to create a custom softkey button that does the exact same thing as iDivert but instead of going to voice mail. I would like it to go to a specific extension. tWe are a call center and we have certain numbers tha...
Hello, I've been using QSIG tie lines between Nortel and Cisco networks with no problems (mostly) for the past couple of years. This morning, I noticed that caller ID name presentation is not working in either direction. Call ID number presenta...
I am trying to upgrade my CUCM server from 8.0.2.10000-24 to 8.0.2.40000-1.When it tries to read the CD it states: An error occured while accessing the upgrade state file. Please verify the status of the local filesystem.Does anyone know why this wou...
Currently we have H225 trunk to telco's gatekeeper. So the telco routes the calls down the IPtrunk and we do the reverse. there is existing DDI range and its working fine. However the numbers (DDIs) are now depleted and an additional range is due to ...
Hi all ... I'm managing an IPT implementation, and we've run across an issue with our small call center.Today, they have phones that can have two headsets connected. They use this for training and demos. It allows someone to sit at the desk of the ag...
Hi all,anyone seen something like this before:This is the router we are using as voice gatway:Cisco Router 2801IOS: c2801-advipservicesk9-mz.124-24.T22 FastEthernet interfaces2 ISDN Basic Rate interfaces <----------- Two ISDN lines1 terminal line...
Hi, I've got 2811 with CCME. All ephones, including CIPC, in the local LAN and not so remote WAN segments are working quite well. There isn't much load on the router, only 5 ephones total, it's just a starting project.Recently we needed to provide te...
Hi all,I have a strange behaviour on one of our ISDN line (again):Everything is workin as expectes with one exception. One special external user tries to callour operator (DN: 00) but the call will fail (its only this user experiencing the problem).W...
HiIf you have a router that supports 100 ip phones in SRST mode but have 120 phones, is there a way of deciding which phones will not register?regardscolin
HiPlease note here we are not talking about the Fractional PRI E1 ( this is provided by the Service Provider).In our case, we have a full 30 channel E1 PRI provided from the Service Provider. We would need to fewer channels on the 30 Channel PRI E1, ...
What's the easiest way to get 4 digit dialing between to non-IP connected sites? I know this can be done with translation patterns, but does the UC500 support Centrex lines or SIP trunks?Thanks!
I'm having troubles making outbound calls. When 9 is dialed I get a busy tone and not secondary dial tone. I also debugged the dial-peers and it says there is no match????
Software Version: CUCM 4.2(3)sr4a2 Gateways MGCP This is the scenario. A call comes from outside of the organization to 76xx to CTI to a receptionist 47xxx. Then call is transferred to the bosses receptionist at DID 7665. Then the bosses receptionist...
I have a simple question about the SRST reference and it's relationships - just for my education. Why does the SRST reference in CCM reference an IP on the remote gateway? If my primary link goes down, why does this reference need to know/what does ...
We have a user that is looking for the following :When he is on phone with a client and his line is in use, he doesn't want to interrupt discussion by puting the line on hold in order to call his secretary. All he wants is to send a "beep" signal to ...
