Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi,We are planning to install Call Manager Express on our Cisco 3845 router. However, I do not know which version to install and which IOS. I tried to check the Cisco IOS and CME Compatibility Matrix page and saw that version 4.1 is the recommended v...
I'm having a heck of a time trying to get my CUCM 6.1 server to allow me to add a 7925 phone. I have upgraded the O/S to 6.1.1.3104-1. I have installed the latest 7925 firmware, but when I go to add the phone, there's only a 7921. I've tried insta...
Hi,We have configured OCS server and now we need to start configuration is cisco call manager. We have configured a SIP trunk. However we are not able to make any calls internally or externally from OCS.Can anyone help us out with this. Is there any ...
HI,I wanted to transfer a call from ICM to an ip-phone in call manager.What happens is, CVP plays welcome message and collects the extension number and passes it to ICM script, I am using a label node to pass the label(extension number) to CVP routin...
I am trying to view the voice trunk logs using RTMT, but it is showing graph for only 5 minutes. It seems to erase all logs from memory after 5 minutes. Is it possible to see the logs for a period more than 5 minutes? or get all the logs in a file?th...
Hi friendsI've a problem loading a device license unit, A coworker made loading the file on the server and told me he did not cause any problem or alarm, therefore, apparently the file was properly loaded, however, the device licence unit is not refl...
I want to setup a home office for my client. He has a cisco 870 router and we'll have a vpn tunnel to headquarter. We'll be connecting 7962 IP Phone behind the 870 router.What are the bandwidth requirements for such install. I have Verizon high speed...
Hi,I have checked the localization matrix for CME, the table show that there is support for localization for 7942 since CE 4.1. However the admin guide filejust covered " Installing System-Defined Locales for Cisco Unified IP Phone 7906, 7911, 7921, ...
Is it possible in UCCX to an agent (or a supervisor) estabilish a chat session with a costumer? If it is possible, is there a queue to the chat incoming requests?Best Regards.
I have a Full PRI installed on location. The T1 and ISDN circuits are working fine. If I add a "connection plar opx" to the directory number of the UCCX application, dialing the associated PRI number rings to said application on the UCCX server. I...
Hi,I have a strange problem regarding 7916 side cars.We have setup quite a few already but today we have installed three and all of them just come up with the Cisco screen but fail to go any further.We had an issue earlier on where if the OPTION 150 ...
Hi All,I have a Cisco 7940 loaded with the SIP image, everything works great (with a remote SIP proxy) except one thing. I've connected this phone to an existing Cisco Catalyst configured with a dedicated voice vlan where other IP phones are connecte...
Hi allI have a Unity 7.0 with CCM 7.1.3. I am trying to configure AA. I have created a CTI route point which Forward All to VM. Then in Unity i have a Forwarded rule in Call routing with Forwarding Station the CTI route point number and Call transfer...
We have Unity Connection Version 2.1.2I was instructed to use these instructions to transfer a caller directly to someones voice mail - It does not work using the following steps.Can someone suggest another way?With a caller on the phone Press the T...
Does anyone know of a procedure to migrate from Business Edition to Full Blown Unified Communications Manager on the same box with Unity Unified Messaging going on a seperate server? Looking for ways to migrate data and Voicemails without having to ...
| User | Count |
|---|---|
| 8 | |
| 4 | |
| 3 | |
| 1 | |
| 1 |
