Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hello,When configure a Park Slot in CME I can specify notify destination which is an extension number that will be notified about Park Slot status (if active call there for example). How can I add there more extension than one? I mean I need four use...
Hi,we have a customer running Unified Mobility on a CUCM 7.1.3 smoothly despite a little issue:If one enabled remote destination dials the office number of another enabled remote destination the mobile will not ring.It will not even initiate a call (...
Hi,I have integrateged Cisco-Genensys through CTI application user and the integration is working fine.Here in Genensys , Genesys dials like this "xxxxxxxxAAAAAAyyyy" where xxxxxxxx is phone number of the customer, yyyy is the extension number of the...
Hello,I have configured five park slots on my CME, and everything works fine.Now I need to transfer all incoming call to Park slots and a system that will check an availability of a park slot.like:Incoming call from FXSIf Park Slot #1 available, then...
Hi,We have CUCM 7.1.3, CUPS 7.0, CUPC client and 7 PRI lines from different ISPs.In india we have TRAI regulation that WAN & PSTN call can not be merged.Currently when users will be in the office, they can dial CUG as well as PSTN calls which is work...
Hi,I have CUCM-BE 7.1.3. I can't access Cisco Unity Connection and I receive the following error :HTTP status 500type: Exception reportmessage:description: The server encountered an internal error () that prevented it from fulfilling this request.exc...
Hi,I would like to know the use of SSN in SS7 network.Also, I have a ICM prerouting scenario, I need to configure my PGW and ICM NIC with a SSN. Please let me know what value i should use in SSN field.Thanks
Just curious on any links to upgarde documenst fro upgrading from version 7 to version 8? I have not found any, is it a fresh install with a DRS backup?Thanks
I am running Unity 4.2, and have many remote sites. All remote sites' incoming main line is answered by a different Unity call handler.I have a certain extension that I want to restrict these remote sites from dialing out of the handler. Any sugges...
Is it possible to compress the RTP, UDP and IP headers of a voice packet under a VPN IPSEC connection? These headers are encrypted when IPSEC is set to use ESP.Best Regards.
Hi Friends.I am looking for the document and steps for full integration of UNITY with Exchange server ( 2000 or 2005 or 2007). I need the full steps and if you have documents. Pls help me.RegardsEsa
Hi,I am trying to add a 2911 Voice Gateway to a Call Manager 5.1.2 as a MGCP Gateway. The 2911 is not an option to add. What version of 5 do I need to go to have the 2900 series routers available?Cheers,Derek
Is there any integration between UCCX and Webex Chat?I ask because I wanna know if it is possible to deploy a chat infrastructure between customers and UCCX attendants. It is common to see on the web pages a "Click here to talk with an attendant" par...
Hi Guys,I Would like know if is possible implemeting toll-fraud prevention to specific IP Phone or this functionallity is enable or disable only in Global Mode. My Customer have the CallManager 5.1.3Thanks,Wilson
Hi Guys,My Customer have a solution with 02 Servers CallManager version 5.1.3.8000 and many kinds of IP Phone (7911, 7920, 7921, 7941, 7960,....) and He would like know if possible implement the lock or padlock in IP Phone.( I am sorry, I don´t know ...
