IP Telephony and Phones

Replacing a faulty VG224 (some dead ports). We edit the mac-address and update it in CUCM but the ports don't register. We can change the mac back and re-install the original and it works. Why can't you edit the gateway mac and swap out the box?Th...

Guys,i have CUCM 6.X and we are looking at a feature to interrupt a user while they are on a call. example, if user A is on a call (PSTN or Internal) and thier manager sees thier BLF as on a call but need to speak to them urgently, they should be abl...

Hi, anyone has experience about connection of a CallManager ver.6.x or 7.0 with a PBX Nortel Meridian Option 11c via H.323 trunk? There are issues on Nortel about sw version, license or hardware ?There are documents relating to this solution?Thanks, ...

We have Cisco SIP Phone and SCCP configured either in 2821 with UCME 7.0.1 or UC520 with 7.1 and MoH from flash doesn't work in any of the two scenacios for SIP phones, the same configuration works for SCCP phones. It is supposed to be supported as p...

guysi m trying to configure sip trunk from cisco CUBE router a 2811 to MSFT OCS without involving call manager.Before i have this configured and working fine with Call Manager 6.1.Is there any sample configs that anyone can share to make this work.ap...

i have CUCM7 and CUP7, i wanna know if its possible to send a chat message for a group of users via CUPC, what i wanna do is send a chat message using IPPM to single contact which forward this message to group of users for example the sales team.is t...

We've ran into a situation at a customer site where the carrier can only provide a T1/CAS circuit with Pulse, not DTMF or MF. TAC is telling us that Cisco for the most part does not support Pulse dialing.We are looking for a way to convert Pulse to D...

I am running cme version 7.0.1, cue version 3.0, the ios is 12.4.22yb. I have configured a voice hunt group as shown below.. ALl other phones work fine it is only this hunt group, it appears as it doesnt see the final which is the pilot of cue. I ge...

I occasionally get DTMF tones from my carrier in a signal-update vs. a signal. When my AS5400 receives these messages I send back a 400 Bad Request. I have tried to change my dial-peer to dtmf-relay h245 signal but it didn't help. Anyone know how ...

HiI would like to confirm if there is any way for me to see the phone records of calls that I received via call pick-up. I have a mainline number which is in my pickup group, thus I can use the pick-up button on my phone to answer the call. However...

when i make voip call from callmanager configured with a sip trunk connected to the service provider, the call disconnect at 60 minute how i can make it to 4 hours?

Hi all,I have an NTP source added in OS Admin to reference one of our Stratum level 2 devices (a Domain Controller that automatically updates for BST changes etc)Quick question - although my NTP source for the SCCP phones we use is setup, my "Date/Ti...

I am running Cisco Unity Business Edition 7. I am trying to forward a cti port to a outside long distance number. When I forward the number to a local number it goes through fine. My external mask is set to a number that is allowed to make long dista...

on my cisco ip phones i cannot see the directory button, i can only see received calls, dialed calls, missed calls and intercom history buttoni am using CUCMExpress on cisco 2811 router

Hello,Once and awhile when leaving a user a voice mail Unity will cut out in aprox 10 seconds and ask ?if you would like to send this message please press (key number)?, giving you no time to actually leave a message.It usually stops on the second tr...