IP Telephony and Phones

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Hello Experts,"Call Pickup allows you to answer a call that comes in on a directory number otherthan your own"Cisco's vague explanation for Call Pickup does nothing to help me understand HOW it works. I was hoping to use this feature to enable admin ...

Googi1974 by Level 1
  • 629 Views
  • 6 replies
  • 0 Helpful votes

Hello All: I need some help I have a PRI from Allstream using NI2 as switchtype connected to a Cisco WS-SVC-CMM with IOS 12.4.(7h).In the CM gateway settings, I checked box enabled for Display IE Delivery and Redirecting Number IE Deliver.Any suggest...

j.morand by Level 1
  • 1477 Views
  • 9 replies
  • 0 Helpful votes

Hi!If I have my CFA set to an extension and when no one picks up at that extension it comes back to my voice mailbox. I do not want it this way, I would rather have it go to the mailbox of the extension I forwarded to; essentially a blind transfer. H...

brobinson by Level 1
  • 917 Views
  • 8 replies
  • 0 Helpful votes

I've done some searching and just wanted to confirm. Is it safe to say that Cisco does not offer an Intercom product which intergrates with Call Manager? My boss is asking me to check. He does not want to use an IP phone with an "intercom" line but r...

Googi1974 by Level 1
  • 4045 Views
  • 10 replies
  • 0 Helpful votes

Hello, I downloaded the latest release of UCM 7.0, I am currently running 6.1.3.When I try to do the update the page says that update candidates where found but that the update is not allowed from the current version.Does anyone know how to go to 7 f...