IP Telephony and Phones

We have 2*3845 configured with MGCP and we have also faxes behind ATA.The problem is when we send fax, this last passes and sometimes doesn't pass.The reception meets also problem, the data is missing and sometimes we have only the coreof the fax not...

I have added an agent to IPCC and believe I have completed all the necessary steps. When I try to login as the agent I get Incorrect passrod error. I have gone back into End User and reset the password and it still does not let you login as the agent...

Morning guys an girls! :)I wonder if anyone could shed some light on the call preserve feature under the voice class h323, I wanted to test if when failing between call managers using the h323 protocol whether when using the call preserve command wou...

HiAm having a problem with an E1 running from a PABX to a Cisco 2800 voice gateway.when doing a sh voice por summ, I get the following, not all channels are going into the dormant state, the amount of channels increase/decrease at random, and starts ...

Hi, We have a ccm server 4.1 versoin where 7970 and 7912 phones are registered. more than 60 users are created in the coroporate directory. we are using ccm directory. In 7970 phone all the 60 entries are displayed when we serch the directory. But i...

I have a 2600 with a PRI terminated and on a second 2600 on the campus I want to send a fax to the FXS port. What is the proper methodoloy for this? I wanted to translate and send to a dial peer but don't see how to a second router.Thanks for any gui...

Hi guys,Currently i setting up my CM 6.1. After setting up the DHCP server and subnet on the administration page of the CM and the switch helper address that points to the server ip. But my phone still shows configuring ip. Can anyone enlighten me wh...

Hi!We are able to register the sip phones but there are no communication signals, we cannot receive or make calls.What could be the problem?Thanks,Ana Bartolomeu

I have 5 phones on my desk which are all experiencing the same symptoms. During a call the Max Jitter/Rcvr Discarded and Rcvr Lost Packets increase tremendously during a call. Replacing the phone fixes the issue, but my question is can I do a factory...

Guys,I am doing an install and I have fxs ports on the gateways for fax machines. However when I dial the fax number, I do not get a ring back. The fax rings but no ring back on the phone I am dialling from. This is affecting all the fxs ports.any i...

Hi,I am trying to use a site code and 4 digit dialing to/from a new branch site.I am using ccm 4.1.3Gw's are h.323So, example is x7777I create a translation pattern 8.xxxx and discard the 8 and prefix 903900(this is not working)Then I create a route...

Hi ,I'm using Extension mobility. What are the different ways to change the Caller ID , that appears in the called person phone screen? Is there only the Caller ID field in the Line config ?regards,

Hi all,Could someone suggest any reason that could be he origin cause that prevent me to change hte logout profile of a phone although I have several I have already defined some. best regards,