Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
hi Unity 5.xCUCM 6.0we are using unity to transfer calls using supervised transfer. when we transfer the call the caller only hears silence. we would like to hear music or ring tone.this should be coming from CCM but I can't seem to get this to worki...
hii have a 2811 router with two wan conecction to site central, but different routers, 7500 and 7200.I have voice problem in one direction, the user dont lisen the other user,the load balancing EIRGP is activated in all routers.This maybe cause the v...
Hi, I need help setting up call handler. I have created a call handler and I need calls coming from outside to be directed to this call handler and record messages (this will take messages only afterhours). How do I go about that? How do I get call...
Hi,Thanks for looking at this.We have a need to connect a 3rd party IVR system (VBVoice application) with our call manager. Normally we would use a SIP trunk between CM & The server which this application is running on, however in this application w...
I have configured the second port of an ATA whith the same config of the first one, but I can't receive anything through this port (the two fax machines work properly in the first port). But I can send a fax through the two ports. Is it possible to u...
I am in the process of migrating phones from 4.1 to 6.1, as I move over phones I delete phones from 4.1, create on 6.1, then setup a route pattern that goes across the Intercluster Trunk however what is happening is the DN's dont completely remove th...
is it possible to transcode in SRST mode?thank you all,Dino
Can anybody advise on if a licence fee is required in order to convert SCCP phones to SIP to use in a non Callmanager environent?
Hello I need to knows steps-to steps how to configure AA of AIM-CUE with a CCM 4.2.3.any can help me?
I am looking in to a design which can give calling restrictions (E1, international etc)per company per user group basis. CUCM will have multiple companies and many user groups in each company. say 2 companies and 2 user groups per each company. do i ...
Has anyone seen an error when DND is activated on 7970/7961/7941 instead of text Do Not Disturb is activated, the text line just shows ???Running CUCM 6.1.1-2000-3, have tried latest phone fw 8.3.4sr1, all the same. Happened after upgrade from 5.1 t...
HiWe r having CCM 4.0(1)with CRS 2.0 2.13Getting JTAPI OUT OF SERVICE when we try to start the engine.Checked the event viewer getting reason code -1932787616 ---> Convert to HEX - FFFFFFFF8CCC0060 pointing towards CTIERR_DIRECTORY_LOGIN_FAILED=What...
Hi guys, I have a small issue which i fill i know the answer to but i would like to have some more opinions an best practices on this one :)We have a centralised architecture, we have resolved an issue whereby users were dialing internally to another...
I want to order a call manager capable of supporting 500 users.Can you tell me if the selection i made is right?MCS7816H3-K9-CMB1 LIC-CM6.0-7816= LIC-CM-DL-100=LIC-CM-DL-500= UCSS-UCM-1-100If not make a suggestion
Hi there,I'm trying to configure SRST on CUCM 4.2 with VoiceGateway Cisco 2811 (using H.323). I will really appreciate if someone can guide me through this process. Thanks
