Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
We have CME and some phones 7821 and also SCCP phones, the problem is when phone 7821 calls any phone, the called name doesn't appear on the calling's screen. I have attached a test phone 1333 place a call to 1345, the name of 1345 doesn't appear on ...
Hi everybody. We have a ISR 4321 Voice gateway registered in webex calling as a local gateway. I would like to know, if is it possible to configure this device as a local gateway and survivability and this device works as a local gateway and survivab...
Hi, want to upgrade a CUCM 11.5.1 (SU1) to SU2. The upgrade failed wih this message: /usr/local/cm/script/cm-dbl-install L2 PostInstall 11.5.1.12900-21 11.5.1.11900-26 /usr/local/cm/ /partB/usr/local/cm/ /common/log/install/capture.txt failed (1)fai...
Hi,In my Lab I am setting up: 2x CUCM and 2 IMP servers (all 10.5 version)The new IMP versions are part of the cluster, so each IMP server is a subscriber in CUCM (publisher)I want to activate the services on the IMP server from the CUCM (Cisco Unifi...
I am having an issue using the Scheduled Backup for CUCM. When performed manually, the backup will back up both UCM and CDR_CAR. However, when scheduled the backup will show an ERROR result; CDR_CAR is in Features Backed Up but UCM is in Failed Featu...
Hello Everyone, I'm looking for ICM 12.5.1 installer. However, the installer is not available on Cisco site. Anyone have the installer?
Hello, I need help trying to figure out why phone registrations are randomly dropping and why we are seeing TCP-timeouts in the logs. All the phones operating at the same location as the CUCM are fine... all the phones operating at remote locations a...
I am trying to import phones to CUCM (12.5 in this case). I know I can import specific details against a template that has the line mode set appropriately (Session Line Mode / Enhanced Line Mode). But I want to be able to import phones using all deta...
I don't know what this is called, but I believe there's a way to mimic a call route.I have outbound faxes that are getting a line busy error, but if I call from my phone and the call goes through.I believe I've seen this done in the past, but don't k...
HelloDoes anyone know if the queue size of a Contact Centre Application can be increased in size when the queue is full?We're thinking that after the change has been made the application would need to be refreshed but are concerned that the queue wil...
Dear all, We have a requirement to deploy 8841 3pcc ip phones and we have grandstream ucm6302a. What are the requirements in this scenario. Online posts points towards templates and provisioning the phones to grandstream. Kindly help and if templates...
Hello,I have a cisco 7421 (non-3pcc version) and I am trying to connect it to my 3cx instance. I have the tftp server setup with the config file and I can see the request being made on tcpdump, but the phone report TFTP timeout on the file.I also see...
Hello everyone,I am currently working on a phone that functions completely fine when calling other phones on the same network. Not only the phone is able to make calls to any phone on the same LAN, it is also able to make calls to different WANs. How...
Hi thereI have a problem with anumber of the 7921 phones we have no longer charging in their docks.If you put a fully charged battery in the phone then it will work fine, placing the phone in a dock to charge brings up a picture of a plug with a red ...
Hello CSC, I want to know if there is a way to check CUCM LDAP sync status , also if there is a way to setup notifications (like for DRS on RTMT) when LDAP scheduled syncs end (to get evidence that syncs were done) Regards.
