Please note I am new on Cisco's collaboration track and it is the first time I post hereWe have a rather unique requirement within our business. We are running Cisco PCCE 12.6 and have integrated the Cisco Customer Collaboration Platform(CCP) onto ou...
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Our Office space has a room kit plus that is connected to a windows computer that we can push slides from and present in meetings. We also have a DX-80 in our space to make calls across the connected network and have video conferences. Is there a way...
Hey All, So, first some background. Years ago we used UCCX along with CUCM for our call center queues. But our customer service department wanted to move to Noble for queuing instead of UCCX, so we got rid of UCCX and they've been using Noble ever ...
As someone who works with CLI on switches every day, I usually manage to achieve my goals, but I often wonder if there are more efficient ways to accomplish them. Sometimes, I end up using multiple commands and waste time, strain my eyesight, and dra...
I have a codec plus where my camera control is not saving my default. On camera control I have saved my default to Group but it keeps defaulting to Manual. The way I saved it is on the backend under Cameras> SpeakerTrack >DefaultBehavior > BestOvervi...
Hello, my customer wants to use a GSM gateway SWG-3016 as a fall back method in case of some outage. They want to receive calls in the sim cards and route them to an IVR, a line group, or some phone devices (or all options with different preference)....
Could someone help me with the Certification 500-052 UCCXD. is this still continued by Cisco. please advice if I can attempt for this in May 2023
have a request for when my caller enters 7 numeric digits that the result or "out" contains the 7 digits plus the constant "LU" . Currently I can do it if the constant is a prefix , such as "LU1234567" but what I want is "1234567LU. Below is a gramma...
I have a request for when my caller enters 7 numeric digits that the result or "out" contains the 7 digits plus the constant "LU" . Currently I can do it if the constant is a prefix , such as "LU1234567" but what I want is "1234567LU. Below is a gram...
I am planning to migrate collaboration VM including CUCM CMS CUC and Expressway for customer from existing ESXI to another ESXI installed in another server. Can we use the export / import option in vmware vCenter for this migration? Is it supported...
Hi, I am looking for information about joining Cisco's Reseller Partner program. What are the tiers, pre-requisites for joining the first tier, upgrading requirements etc. In addition need answers for below:1- Partnership Levels2- Basic Authorization...
we just installed new 7841 phones and one will not call fwd. When using the soft key and entering a number it gives a dial tone and asks to check the directory?
We are looking for Cisco 2T Partners. We want to understand your team structure and work process. This is a 75-min Webex call. Upon confirmed eligibility and study completion, you will receive a 125 USD or country-specific gift card to thank yo...
Hi to all,we have external call center for some purposes so some calls are redirected to that call center call control system. Situation is as follows: PSTN <-> CUCM <-SIP trunk-> CUBE <-SIP trunk over MPLS-> external call controll system/PBX --> Age...
Hello guys, we are in process of the design a small setup of digital communication system which uses VOIP (SIP) communication. To transfer VOIP communication between the server and Transmitters / Receivers is there a recommended cisco switches? this ...
