Other Collaboration Subjects

In CM 4.0, CTI ports and route points cannot be configured as line group or route group members. Thus, calls cannot be distributed to endpoints controlled through Computer Telephony Integration (CTI) applications such as Cisco Customer Response Solut...

I have a centralized call processing environment. Our remote sites all register with the same Callmanager Cluster across the WAN. The dial plan that we've created is fairly straight forward, we take the DID and add a 3 digit location code to it and...

Hi All,Please could someone help me find the appropriate software feature set for a C3825 ISR. I need to upgrade the version of software to a version that supports SRST. I currebtly have a CME version installed, we have replaced CME with full blown C...

Does anyone else not receive email notifications from this forum when they choose to be notified? I also do not receive emails when I try to email threads to my box? I have validated my email address and I can't understand where any emails would be b...

I have a Cisco 2801 gateway with VIC-4FXS/DID module and Call Manger 4.0.I would like to use the VIC-4FXS/DID module for incoming analog DID while using MGCP.Does anyone know if MGCP is supported under the above setup or am I forced to use H323 betwe...

I'm currently involved with a large Cisco Call Manager planning project. The customer does wish to centralize the deployment as much as possible.I'm wondering if anyone knows or has experience with SRST in larger deployments. I have been considering ...

I believe this is possible but just want tomake sure... Can you map a different AD field to the CallManager usernamefield? Basically, I would like to use the Extension field in AD as theCallManager username for each each user.

Can I install callmanager on compaq Dl380Pentium III 733Mhz 1GB RAM This server does not have a cisco label (in another words it's not a cisco appliance), it's just an end of life compaq which i bought from ebay.a similar items like: http://cgi.ebay....

Does anyone know if and how I would create a voice mail group for multiple users. This v-mail box would be for emergancy outages to notify Exec Staff of an outage and its progress to resolve.Thanks

I have a Call Manager 4.1 cluster. We would like to make use of the Client/Matter codes. It works when we check the box to use the client/matter but I was looking for a way to mass import client/matter into the database. I didn't see a tool using ...

i do not know exactly answer below questions.1.what type of transfer does the call redirectstep perform ?1) call pickup2) conference3) blind transfer4) consult transfer.answer :i do not know answer2.which crs subsytem manages the connection between t...

Hi,I would like to change the logo on the IP Phone 7912 LCD Screen. - I made a bmp image 88*27 pixels monochrome. - I transformed it in .logo with the bmp2logo.exe tool - I made a profile file that I named "dkdefault.cfg" with the cfgfmt....

Hi,I am programming ACD with hunt group. For this I need to start the TCD service. I can't start this message. I have ever an error that said that this service can't have started.What can be the problem and how can I fix it ?Thanks for your help...

Hi, I've recently upgraded a customer from 334 to 402asr1 and I've had qutie a few incidents (10+) of users reporting that their call forwards are still active even though they've taken them off. If I look in CCMADMIN I can't see any CFA but if I rin...