Other Collaboration Subjects

Hello, I can't seem to find the information on configuring anti-virus scanning software on CCM and CRS. Should any folders be excluded from scanning? If used in combination with CSA shold I perform virus database updates only with CSA disabled (i.e. ...

Hi - situation is as follows:CallManager 4.0.2 & IP PhonesDPA 7630 -> Octel VMThere is also a Definity G3 connected via T1/Tie lines. The Octel that is used by the IP Phones is NOT being shared between the Definity and the CallManager as the Definit...

Is there some magic spell that I need to cast on CCM 4.1.2 in order to get Barge to work? Maybe bribe it, or something?I've followed the instructions in the Features and Services Guide for 4.1.2 trying to get this feature to work, but apparently I e...

How can I limit the total BW for all the GatekeeperI recieved the following answer :RH-Q(config-gk)#bandwidth total zone RH-Q 256but this answer is wrong because the RH-Q isn't a configerble zone.pls adviseGal

HiI've a customer with two 2MB point-to-point links between two sites - they currently want to have one link as primary, the second as secondary.Expectations are nice and low so I'm going to use HSRP and OSPF to provider router and link redundancy to...

Hi I see that when you have two active calls on the same line with communicator you cannot perform a transfer. The Communicator documentation states that 'you cannot transfer a call—even if it is not on hold—when there is another call on the same li...

Is there any way of identifying calls that have transferred from console attendant?At present there is no way of knowing if calls have been placed direct or have came through our reception.I am using CM 4.0(1)Thanks

Hi all,Does any body knows WLAN 7920 IP Phone support XML / corporate Directory or not?? Is the new fireware released for this application?thanks !

I have a PSTN line terminating on a FXO port on a router. This PSTN line is opx plar'd to an IP phone (so the IP phone is tied to the PSTN extension). The voice-port appears to require "supervisory disconnect anytone" to allow the IP phone to realis...

some days ago our state telecom operator closed standard VOIP ports (17xx,506x) and now all my devices are not working. Is there a way to change VOIP ports at my devices to any other from non-blocked range? I told to my wholesaler operator - his GK c...

Hi:I am an experienced network engineer on the data side but has very little experience on the voice side. I am trying to help a friend who is setting up a small business (financial services company- as such phone intensive) with a data and voice ser...

we need not more than 200 mailboxes. beside using cisco unity, how to solve the problem by using CUE. As i know CUE only up to 100 mailboxes

I'm looking for a configuration guide or example how to connect cisco 2620XM with multiple BRI interfaces to HiCom PBX. The Question is: How to realize, that the Gateway uses the multiple BRI Interfaces. (dial-peers with the same destination-pattern ...

Hi,I am running CCM 4.0(2) SR1, With attendant console user, i am able to view the user based on departments. I checked the DC directory, is the department is configured. Also i amde sure, each user has manager associated. any help is appreciated.Tha...

Hi,how can i disable the double ringtone in CCM 3.3.3sr4a that appears when receiving a offcluster call.Regards, Niko