Other Collaboration Subjects

What is the best way to migrate from a 4 to 5 digit extension dial plan? Customer has currently got CCM3.1.I don't think there is a way to "prepend" a digit to an extension in BAT, or am I wrong? Has anyone been through this before? For approx 2000 ...

Dear All,I'm looking for examples of record stream audio by a cisco IP Phone conversation. Which is the better way to develop a distributed app for this? TAPI or JTAPI?Thanks for any help.Rodrigo

Does anyone know what the plan is for supporting IPv6 is for the Cisco IP phones? Any information would be appreciated.

Hi,I had CCM v3.3(3) and i saw on via SQL that it dont have doing the replication process.How can i resolve it??

We want to integrate agent CTI desktop software with CA serivce desk software. Is there any solution available. Can I get any reference book in that regard?

There is 2621xm with CCME on c2600-advipservicesk9-mz.123-8.T3.bin software. There is NM-HDA-4FXS+8FXOmodule and simple configuration... Sometimes (2-5 times per day) ppl calling out from7960/7905 "magicly" answers call already coming in.Debuging tru...

I have a few PC's con Linux SO (SUSE)-version call manager 3.1- and I want run the cisco softphone (Cisco IP SoftPhone 1.3) however this version don't support Linux SO1.- Does Anybody know if I'd be able run the cisco softphone software on linux unde...

I am working on CME 3.1(2651XM router with FXO). When I try to make outbound call to PSTN,it will take about 15 second to get connected. Through debug voip dailpeer all, I found CME match the dialed string with dial peer digit by digit and take 15 se...

Hi. I already have HR working as desire and I would like to print the reports (i.e graphics in color) but everytime I print the reports the graphics appears black and white.. Using the same workstation I can print in color from any other application ...

My company is evaluating Cisco Callmanager with IPCC Express. Does anyone know how and when Cisco is going to address Business Contunity for IPCC Express?I.E. having redundant IPCC Express servers in multiple locations.Thank You,Steve

Do I need to install MLA separately for the CM 4.0(1)sr2? The MLA version 1.2(3) document only mentioned that it works with CM 3.3(4).Please share your info. Thank you.

How do you drop a phantom call from ICD queue? In real-time reporting CSQ IP ICD Stats report, it shows a Contact Waiting for over 100hrs.How can we drop the call/contact without restarting the CRA Engine? CRS 3.0.3a

Does anyone have experience for using the Dictaphone VoIP Recorder for Cisco IP Phones. Is it the same as Nicelog or Witness that only span port from switch is required and no specific configuration is required in CCM?

I have a Call Manager 3.3 integrated with a Nortel Option 81 via a 2650XM gateway. The 2650XM connects to the Option 81 via a T1/PRI using DMS100 signaling.Is there a way for IP phone users to make use of the Option 81's Call Park feature either thro...