Other Collaboration Subjects

Does anyone know the default CCMCDR user account password? This account gets created in a 4.0.1 upgrade or fresh install. I'd hate to have to change it on all the dependent services, on all the CCM machines in the cluster.Also ... anyone having any t...

Hi, have a nice time!Could fax-to-mail (T.37) works on fxs on cisco 1760??? I've tried config from the cisco.com and didn't get anything that like right work, but fax-to-mail (T.37) on E1 card works fine...

Hi,we are installing a publisher and subscriber and a h.323 gateway with dial-peers.In my opinion we have to configure two dial-peers inside to the publisher and subscriber.How could we achieve that the call is routed to the active callmanager, which...

Hi,I'd like to stream online music from a radio station from the internet. I am not sure how to do this. The phone services are linked to my desktop machine, So when I click services on the IP phone, a menu pops up, I choose music and a specific as...

HiCCM 3.3.3Ipcc 3.1.2One of our customer have a issue that some of the agents goes not ready without any reason (no calls or anything).I have run the Jtapi updatetools but it didn't (JTAPI version 1.4(3.19)) solved the problem.

We have billing application for CallManager. We are using it for long time with 3.x CCM. Application works on Unix and accessing CDR database with ODBC drivers and default documented user. For this access SQL server requires authorization mode 'SQL s...

I am upgrading to Call Manager 4.0 sr2a and I heard that it will allow the server to be part of a domain now? However I cannot find that statement in the Data sheet of CallManger 4.0. Is this still the case?

We have 5 sites that have independent Call Managers and Unity servers. Although the sites are all in the same city, up to now the sites have not been connected to each other. We will soon have private fiber connecting each remote site to the headqu...

HiWe'd like to create a combined report with historical and real-time information using Infomaker. Unfortunately Infomaker does not allow to connect to two databases (ccdb and awdb) with in the same report.Any workaround know?Best regardsmartin

We have 4 users who need to be added on ICD with their Personal Queues. Unfortunately we reached a maximum of CSQs – 25(MCS-7835).I understand that the MCS-7845 supports 75 CSQs.I wanted to know if there was anyway we could get around it with a scrip...

I have a customer who has a ISDN Voice PRI circuit. The circuit is terminated on a 2621 with NM-HDV. VWIC-2MFT-T1 and 4 DSP chips on board. The T1 controller seems to be UP. But the ISDN layer 2 status is still at TEI_ASSIGNED. Switch type is Primary...

I deploy 100 7960G ip phones with CCM3.3.(4) to my customer.The switch is 3560-48ps. After a few days,some high utilization ip phones' voice quality become poor. After I restart the phones, the voice quality is good. What's the problem?

I'm having issues loading the crs 3.1.3 software on my MCS server. I place cd 1 in the dvdrom and the installation begins to start. I get to a page requiring Call Manager host name, windows user name, windows password, sql username, and sql password....

I have been told that changing a CallManagers IP address causes many problems. I need to move a cluster off of one subnet, and onto another. I found a Cisco document that describes how to do this...See URL....Anyone aware of any potential problems ? ...

Hi Group,I am located in Canada, and trying to get a 2651XM-V gateway to work. The GW has registered with CCM, and have Multiple Frame Established for L2. All my B-Channels are down, but D channel is up.The Telco has an AT&T Switch. I have isdn switc...