Hi everybody,Can somebody tell me what is the backup used when an ITS is unavailable momentanely.Thanks for your helpIrene
Hi everybody,Can somebody tell me what is the backup used when an ITS is unavailable momentanely.Thanks for your helpIrene
Unity VM 4.0.3 with Primary and Failover Server, separate Exchange Server.Having logged error 0x80070005 (permisions error) in the Appication Log on replication from Primary to Failover Server of the the Directories: Prompts, DefaultConfiuration etc....
I know how to make a call rollover to a second number from the CCMADMIN console. However, lets say the 2nd number doesn't have a VM associated to it. Lets say we have two numbers, 1000 and 1001. If a user calls 1000 and its a busy, I want it to au...
HiI have Callmanager 3.3(3) sr4. I have just installed another PRI MGCP gateway at a remote site.Incoming and Outgoing CLID is not working correctly.Incoming: I want to be able to prefix "10" to the incoming DDI CLID so the IP phone user can redial t...
Hi,When a new user registers for the first time on our Unity Systems version 4.01 it goes through the following steps;1. Ask for the default password (12345)2. Ask for a recorded name3. Ask for personal greetings4. Ask for new password5. Tells y...
hallowe have a VoIP network connecting 3 branch offices each with a PBX.We use FXS and FXO analog voice port in cisco 2600 routers connected to the PBXs.Suppose one of the branch-office has telephone extensions numbering plan 5xx an 6xx (PBX extensio...
I am using CM 3.3SR3, in a "Centralized Deployment" configuration and have a branch office that uses the AC. When they choose thier "Department" in the directory window, it shows them line status of the phones in their office but not whether the line...
Hi,I have a question if i go to SQL Server Enterprise Manager on My Subscriber and i notice that i have an icon of a Server with the green Arrow, but on top of that i have a Red zig zag line. Does this indicate that an SQL conneciton has been droppe...
Hi,We observed the following protocol issue when calling from a Skinny Phone at the Call Manager to a H.323 Gateway:The call-manager initiates a call without faststart and H.245 tunneling to the gateway. The gateway provides a H.245 transport address...
Hi there, I got a customer in which is using legacy Nortel PBX talking, all users are assigned with 4-digit extension number, range from 0000 to 9999. Now they are migrating to CCM 3.3.3. A 3640 voice gateway is now connected to the PBX for provid...
Hi all,Someone can suggest me how to macke a completly system backup of Unity Server ?I have seen that Veritas Backup is supported, but is possible to perform the backup with microsoft backup ?Someone has already done the system backup without verita...
I have install Unity 4.03 on two servers as Failover. I am going to have two exchange 2003 servers in Exchange Cluster. Which server do I need to make as Domain COntroller. I read I cant make Unity server as DC since its in failover...Can I make one...
Hi, I am novice to cisco IP telephony. I have a Cisco CallManager as call processing software for 2 cisco 7940 IP phones and CCM talks with cisco IP phones with SCCP protocol. I would like to know what is the appropriate name given to the network c...
Is it possible to tell when a phone was unplugged via the CDR Logs or some other log file?
Running IPCC express 3.1(2) SR3, ICD queue and agentsWhen I run reports using the Historical Reporting it tells me things like 85% of the calls met the service level.What exactly is the service level and how can it be changed. Is it a script variabl...
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