I was wondering if anyone has knowledge of how to block an incoming call using route patterns or filters. I am using CM 3.2(2c) and have 2 PRIs that are attached to a 6608 t-1 blade. I need to block a call from a specific number to one of my DID li...
Hello everyone, I am not too familiar with the T1 signaling, but I have made some test over a T1 for passing the ANI, and seems that it isn't working. I'm using the next configurationcontroller T1 1 framing esf clock source line secondary 1 linecode ...
Hi,I am running CM 3.3.2 SP C. I have an MGCP gateway with 6 FXO and a PRI. In my route list I am routing outbound calls out of the FXO ports then the PRI. When my FXO lines are down there is a long delay. Is there anyway around this?
Hi all. Is there any way to get the CTI OS (v5.0) Supervisor Desktop to display the agent information based on agent name? Right now it seems that it displays in the order in which the agents are entered in the database. It tried adding a SORT BY ...
Does anyone know how many scripts can be installed on a singe standalone ICD MCS server? I have a customer who is trying to install hundreds and is seeing performance degradation on the platform.
Can CallManager notify me when a conference call has reach a certain time limit. I've had a couple of conference calls that have went on for serveral hours because our internal bridge was connected to an external bridge.
I am curious of what a media-less script would be. I have run into an issue because my organization bought the ICD Standard bundle and our sales rep only mentioned the limitation of having 10 agents log in at the same time, but not a limit of queing...
I have installed a Cisco Call Manager 3.3.2 (as a publisher) on a MCS7835-1266.The Installation was completed the CCM-Services and the W2K and CCM-Servicability don´t start. Database layer monitor hung on starting.I couln´t start the services manuall...
I am looking for a voip gateway to install in a router to work with call manager 3.3. I do not want to use an 8 port E1 / cat6k module. I have both 3640 and 2600 series routers to work with. I have two small clusters in separate locations and need ps...
We are running CCM 3.3 2 and are having problems getting the Cisco CallManager service to start. The error we are getting is the following.No response to configure the following services1.Cisco CallManger - Error 1559 [CDBLException (Duplicate value...
Can we install Norton AV version 8.1 on a Cisco Call Manager v3.3(3)? I know that the compatible antivirus is the McAffee but my customer already uses NAV Enterprise Edition and he's not willing to have two antivirus systems.
Has anyone performed an dual integration with a Nortel M1 system. The Unity will be centrally located ….local users have 4 digit extensions and the remote users have a 7 digit (location code plus 4 digit extension)…the PBX link box can be set up for...
If we installed Both English and French in the unity.How does the system know which language it should play for the user? For example, A French user access his mailbox, the unity should play French as system prompt,conversation menu, and so on. How d...
