Have a customer that is unable to resize the window of the CTIOS agent desktop on several (but not all) PCs. The scenario is:1) User resizes Agent window2) User Minimises Agent window3) User cannot restore Window4) User can only maximise Window....
The documentation on the website specifies the DL 380 G1 / G2 as being supported for Unity 3.1. What about the DL 380-G3 ? Its a newer box from HP/Compaq under the same DL380 platform.
After loading Exchange 2K (on-box), etc. and installing Unity 3.1(5), I am prepared to run the Unity Configuration wizard. When I start it, I get the welcome message, then I get asked for the installation account password, then I get asked for which...
Problem with 10- 15 second delay on outgoing calls throug PRI on a 7200 router.Dial Peer is straight forward.Destination pattern ....... 7 digit dialling.I have a big suspicion problem is with Call Manager not IOS gateway.Any Ideas,ThanksPablo
We have recently duplicated a Unity server in a new domain in order to migrate users from an older domain. The major change in the new Unity server is that it's using Exchange 2000 while the old one used Exchange 5.5. There is also a different AD s...
Hello,I have a wird problem. I configured MOH server and uploaded some MOH files, which are from MOH CD.When I try to hold someone localy it work fine.Whne I try to hold someone who is calling me through h323 gateway and I hold him, the caller does n...
Hello,I want to deploy a router as a gatekeeper in my production network and would like some advice on the router selection for this.Does anyone know of a router selection guide for deploying a gatekeeper (i.e. for x connections/second use a 2620, f...
We are experiencing VRUPIM.exe assertions on several PGs that we have upgraded to v4.6.2. This has been escalated to Cisco Design Engineering and they are working on a fix. They say the root cause is that the PIM does not correctly handle the Network...
We are planning to change our windows 2000 domain from mix-mode to native mode. Will this have any effect on Unity which is on a Windows 2000 server and we have Exchange 2000 on the Windows 2000 server also. All domain controllers are also Window ...
HIHas anyone one come across when user log in to their phones intermittentlythe softkey get corrupt and if they relogin it may correct itself.i have tried diffrent firmware on the phones but the fault persists CM3.2(c) CRA2.2(2) I haven't applied Ser...
Hi everybodyHow can we configure the call manager gateway (router 26XX) to to distinguish voice from fax and send the fax to exchange server/outlook mail box .Thanks in advanceMP
I have a set up of an IAD with FSX for FAX and a T1/PRI to the PSTN, both gateways are running mgcp. Am I the only one who finds that fax passthrough with MGCP is less than sterling? Is there anyone out there who has a different method except to tell...
I am running three IVR's with version 2.2(4) and need to know what the daily port usage is on these servers. Is there a built-in report or a third party program that can generate this information for me?
