Other Collaboration Subjects

Here's the scenario...- we have an exec & their admin -- both with 7940's- admin has her boss' ext. as a shared line appearance on her phone- boss is away / call comes in on his line / admin picks up call from her phone- caller wants to be transfered...

Anyone know if there's a way to block incoming calls from a single number to the whole call-manager system if you're using MGCP gateways (and if you're not blessed with Personal Assistant licenses? We used to be able to do it with H323 and I'm havin...

I've heard there are problems using DiRT when there are more than circa 200 users configured but someone else told me that is only the case when Exchange is running on the same box as Unity, and that if they are separate it is not an issue? Can you c...

I have a 400 user customer that is currently Unified Messaging on Exchange 5.5. They want to be able to network between unity and Octel. They can't do this because of the AD and E2K limitation with the Unity Bridge. The customer needs to have netw...

We are sending calls between 2 2600 routers using FXS cards.Everything works properly, except, the system on one side picks up, but doesn't listen for tone immediatly, we need to add some form of delay in the outdial of the digits. The router out pu...

Hi All,I'm using CCM 3.2(2c) and 3640 as a h.323 gateway, i intend to install NM-HDA to connect few fax machines. does anyone have some tips or configuration example for this scenario? can these ports register to CCM? if not, should i configure the...

After reading a lot of literature on QOS, I was wondering if somebody could elaborate on step 3 in the following, with regard to the Internal COS label.*********************Layer 2, trust based on ingress port1. If the port is untrusted, apply the de...

Since I upgraded the CCM to 3.22c, I have been seeing error: Cisco MOH audio translator in the event of subscriber server every one minute.Will there be any impact to the system if the publiher goes down?

Just received notice of this vulnerability. Does Cisco have a response to this? Should we be concerned with our CM and Unity servers? -----Flaw in RPC Endpoint Mapper Could Allow Denial of Service Attacks (331953)Originally posted: March 26, 2003Su...

I am looking to install VNC on a Unity 4.0 server and see nothing that states it is approved or not approved. Since VNC is now shipped as part of the install (under C:\Utils) on your standard CM install (your choice to use it) I would like to be cons...

Dear support, I want to make a Qos of voice over frame relay ( 4 sites connected point -to - multipoint 256 kbps at main and 64 kbps for the three other sites )using routers 1601 and 805..I want to configure the Following:1-LLQ2-Frame Relay traffic ...

Hello, I'm using IPCC 4.6 and I want to play the average hold time in queue to the callers and am wondering what is the best way of computing this....Thanks,Sean

I ran the set volume tool and changed the New target db level to -21 because the customer was complaining that the greetings and Unity prompts were too quiet. I now know that the Unity prompts are not affected by this tool and only the customer reco...

Running CRS 3.0.2. Am setting up call recording/monitoring and am having trouble locating the appropriate steps. How does one play back recorded calls and setup call monitoring. I have a dual nic CRS that has the second NIC setup as the "sniffer" ...