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We want to remove the existing unity server and replace it with a new server. New one will be same version 3.14 as previous. Do I have to uninstall unity on the old server like when doing this in Unity 2.46?We want previous one still functional befor...

shouyisun by Level 1
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  • 4 replies
  • 0 Helpful votes

I have a Cisco Call Manager V3.2, Cisco 3640 Router, and a Definity G3. The definity has a TN464F. We are trying to set it up so that we use ISDN PRI NI2. They still will not communicate with each other. The Cisco is setup for the isdn switch-typ...

c.shepard by Level 1
  • 5567 Views
  • 15 replies
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I am doing a new installation, running 4 analog DID trunks into a pair of VIC-2DID's. Our provider asked how many digits to pass on the DID's. My assumption is that since we use 4-digit extensions, they should pass 4 digits. Can anyone confirm or ...

We just started getting this error on TTS in the events log when unity tries to access email:Event Type: ErrorEvent Source: AvConvMsg_MCEvent Category: Error Event ID: 10002Date: 10/17/2002Time: 9:08:37 AMUser: N/AComputer: UNITYDescription:PlayMe...

Unity is working fine, but my CPU is at 100%. One process is not eating up all the CPU cycles, but rather, it's evenly being used (roughly 20-30% by the following services:AvCsMgr, AvDsGlobal, AvUmrSyncSvr, AvDirChangeWrit, AvTtsSvr, AvDSAdAll funct...

emlee by Level 1
  • 1186 Views
  • 8 replies
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hello,what is the h323 disconnect cause = 60?today I have been started recieving that disconnect cause when I am calling one of mobiles network. Via the same PRI to Alcatel4400 I route calls to 2 different mobile operators and that problem is with th...

p.kodzis by Level 1
  • 1616 Views
  • 13 replies
  • 0 Helpful votes

DiRT works fine with Unity 3.1.1 to the local drive. When I point it to a mapped network drive, I get the following SQL error:BackupDiskFile::CreateMedia: Backup device 'E:\Unity Backup\UnityDBBackUp.sql' failed to create. Operating system error = 3...

jcarr by Level 1
  • 687 Views
  • 8 replies
  • 0 Helpful votes

I have Call Manager 3.1.4b and I am using Softphone 1.3(2a) with CiscoTSP 3.0.52 . I can get Softphone to start and get a line but when I try to go off hook it hangs back up, if I call it it acts like it answers but there is no audio streem and the ...

Originally installed unity as standalone server. Now customer wants to integrate into current Exchange. Is there any tips on the process. Do I have to completely re-install OS or just uninstall and reinstall Unity. Is there any good documentation...

shane by Level 1
  • 393 Views
  • 5 replies
  • 0 Helpful votes

Has anybody found an effective and robust way of load balancing phone registratation to different CM ( primary / secondary ) in any of the CCM design architectures?Moreover, has the mountain of serving different CMLists via TFTP in the same cluster b...

8gsiaw by Level 1
  • 235 Views
  • 1 replies
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