Can someone tell me the URL to download the IVR Apps editor.Also do you know the requirements (WIN95/98 or W2K)as intend running it on a seperate box and then copying the scripts to the IVR
hello..can we limit e1 access just from certain gatekeeper ip address?i have been looking for the documentation about it but not found yet ..thx for the enlightenment ..budi
This has probably been asked before but I have an issue with missed calls redial. Basically what is happening is that the telco is not sending the full number, they are dropping the leading zero of the calling number and hterefore when you try to dia...
I am running 3.09 CCM and I have a group of user in one office that uses remote pickup alot. They need the ability to pick up all the phones in the group but can I have it to where a certain phone has proirity of all the other phones on a remote pick...
I thought I heard about this feature but not sure how to implement it. Can the Unity and/or the client be configured to have a person's phone dial a entry in an address book. If so is there docoumentation in regards to how to configure it?<br><br>
I am looking for a predictive dialer to integrate with Cisco CallManager. I would prefer one with TAPI or JTAPI integration as opposed to tie lines but any proven solution would be entertained.
I have a client whom want to install a IVR solution for entrance of orders of sales.Somebody could say to me what I must consider and which are the components to incorporate in the solution. Since I never worked with Systems IVR. Regards.
I have a 6608 module (w/Call Manager) with 2 PRI's to the PSTN and 2 PRI's to an I3 Call Center server. The I3 box wants clocking from the "network" so I have the 6608 port clocking set to "internal". The 6608 ports to the PSTN are "network" clocked...
A subscriber has listened to their messages. From "inside" their mb they want to press "0" to go their defined "0" destination(same as the caller input screen for 0) to talk with their assistant.<br>Pressing zero takes them to help. Pressing star, ...
I want to know about filter devices in the long reach ethernet solution. Has Cisco provide this filter ? If not what filter can compatible with CPE in this solution ?
The issue I am seeing is that my call handler is working properly if I call from an internal phone (4 digit dialing). When I dial in from an external phone to the DID of the call handler however, it plays the Call Handler recording but does not acce...
