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Hi, I have one question. I wanted to call local service number to pay my bill with IP phone. After getting through the call, i input the account number, but it doesn't be recognized by peer's IVR system. This issue happens occasionally. Anyone knows ...

The error is Presence:Failed to connect,invalid credentialsThe screenshot is attached herewithPlease suggest some troubleshooting steps

I have a need to have an extension ring, and then after 10 seconds, ring 2 additional extensions. After 10 more seconds, then I need the call to go to voicemail. I have CM7.0 and I have tried creating a Line group, but it doesnt ring the secondary ex...

Hello,I have fax machines from Pitney and Ricoh behind a VG224. The Ricoh unit will intermittently not receive...it rings but does not pick up or fails handshake. The Pitney unit gives a fast busy signal. The Ricoh has been adjusted to begin communic...

Hii experts,,I configured IPMA with 7970 ip phones and it works fine, but when I configured it with 7980 phones it looks work but there are no images and it is appeare in the screen Loding Image.. PLZ.. How can I download the images.Thanks..

Hi all I try to send message to IPPhone user by Push, problem is, sometime, user not available , out to lunch or cannot to hear the PUSH message incoming voice, so, I add the WMI in Execute to turn the lamp ON. The problem is how can I turn it OFF ...

Hi,I have basic knowledge about ICD. Where I can find the tutorial about configuring ICD and development for CRA version 5 ?Thanks

I'm trying to set up SCCP via TLS in a CME (UC500)I had read and follow the guidances in CME reference guide and administration guide.Currently the phones stay in a Registering status but I can't figure out what is missing.First of all, the phones (t...

Is there a way to add a 9 in systems so when you hit directory missed calls it dial out with a 9? If you do this, does this change outbound dialing as well. I don't want oubound to not dial a 9.

Hi,The Client is using the CCM 6.1.1.2000-3.The CDR Reports are generated properly but when client want to send this report to another mail Id It gives error:10011 System Error. Contact System Administrator. all ready tried the Commands given in fo...

Is it possible in CUCM 5.1 to add a name to an external number based on their Caller ID?

I think we would all agree that mobility is playing increasing important role in our personal as well as our professional lives.  The growth and adoption rate of mobile phones, which is only one aspect of mobility, has been unprecedented. In 2007, CT...

I recently asked a number of friends, family, and colleagues to tell me what comes to mind when they hear the word mobility. More often than not, people responded with mobile phones. Not surprising given the proliferation of mobile phones and the ins...