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We can't get the stutter tone to work through our IAD 2431. We are using Broadsoft as our feature server. It works fine when we use a Cisco ATA188. Our main gateway is a 5350. We are thinking there is a configuration setting on the 2431 that needs to...

davidn by Level 1
  • 467 Views
  • 2 replies
  • 0 Helpful votes

Hi all,i have a problem with base acd and Call manager express:Only dial-by-extension feature work! If a customer try to digit 3 or 4 (see aa-hunt parameters), the call go down and the response is a fast busy.In attacch the configuration file with sh...

d.rocco by Level 1
  • 271 Views
  • 2 replies
  • 0 Helpful votes

Hi..Cisco documented that EM is not compatible with AAR, i am trying to work around the limitation with the following to see if it works. The scenario is as follows:When bandwidth is not congested (without AAR)- Singapore and shanghai configured to b...

e-chuah by Level 1
  • 323 Views
  • 1 replies
  • 0 Helpful votes