After three days I am still not able to access the SNTC Portal. It redirects back to the Smart Services Connection page.
Forum Posts
hi, one of our clients has a CSPC server 2.9 with an specific schedule for uploading and discovering data.they followed the set of needed firewall-rules and opened only those on their network.now while this CSPC server is up and running they see traf...
We have a new instance of CSCP set up. During installation and configuration we downloaded and used the CSP-C .zip from SMTC during configuration everything seemed to work fine. I created a range of IPs for discovery and I see those devices listed in...
Unable to access the SNTC portal after approval.
Hello, After upgrading from 2.7.3.1 to 2.8.1.8 admin shell does not start with error [collectorlogin@localhost ~]$ su adminPassword:*****PID file exists. But Adminshell service is not completely up.**********If adminshell is restarted manually, ple...
I know that the APs are part of the inventory of the managed device the 9800-40 WLC. I've checked the SNTC site and can see the controllers inventory but it is missing the APs. Checking the raw data on the CSP collector I can see all the inventory in...
Hello, I have 1 process that has a "FAILED" status and 2 that have "IN PROGRESS" status. Is there something wrong with the portal?
Hi Cisco Team, I am trying generate a new certificate to my new collector but this message appear for me: "Entitlement file generation failed. Please try again. If the issue persists, find help in the community." Both Chrome and Firefox the problem o...
Hi there, My customer gave CBRAdmin access to his portal last Monday (jun 21) and we're not able to access his portal, it's not on our customers list. I need some help, please! Best Regards
Hello, We are trying to get access to a new colleague on the account to the SNTC portal. We submitted the access request and got a confirmation mail saying the request has to be approved by the delegated administrator. The problem is that the request...
I have installed CSPC 2.8 version. while registering trail service in GUI getting error failed to download registration file from cisco backend. please try again. I have checked firewall, its allowed internet. If any one help me this root cau much a...
Hi Community, Our customer is trying to register an account on the SNTC portal, but the current delegated administrator is not longer with the company. Can you please assist? Thanks,
I need assistance gaining access to SNTC. The previous delegated admin has left the company.
Hello admin If I'm in wrong forum then kindly move my post to a particular forum thanks. I am new to Packet Tracer and I have an exercise with implementing RIP in a network which is shown below.My first question is about the network itself. I have re...
Hi, im not receiving the verification email after registering on Smart Net Total Care Portal, i´ve tried resending it many times.I received one but it was already expired. "Smart Net Total Care Verify your email Another verification email has been se...
