TelePresence and Video Infrastructure

We have Expressway C & E Setup of Software Version X8.10.3 for MRA which is deployed on BE6M server.Now we are planning to move it to New UCS BE7M Server.So just i want to confirm if we can follow one one method metioned below or Suggest,  1. Impleme...

I have Webex site with Hybrid calendar and call services enabled for Cloud registered Room Kit's, and when dialing a complete URI to any non webex.com or cisco.com domain the call fails.  Troubleshooting it I saw the call routing into the Expressway'...

Hello,thanks in advantage of your collaboration. I need to convert a MSE 8710 blade into a Blade 8510. You can give me directions on how to proceed to convert licenses,please.Many thanks,RegardsAmedeo

Hi,We experienced problem on 1080p camera of the C40 codec wherein the camera produces mechanical sound which is not a normal sound. Actually it vibrates and produces mehanical sound and you cannot even control it while it is vibrating.We experienced...

I have  Cisco TeleprenceMX 800 , it registered on Cisco Spark, the issue when I make call for webex teams user A and in same time I can't initiate call to  webex teams user B , and  I f I receive call from user B and answer it , the call between MX80...

Hello, I would really appreciate if any one help me with the below video conferencing solution.1. 2x CMS 10002. 20x SX80 Codecs with SMP+ licneses 3. 2x BE6K.4.2X LIC-CMS-K9 & LIC-CMS-PAK So my question is that do i need UCL/CUWL licenses to register...

Software version:ce 9.5.0 fb56c25334b 2018-09-13Registration: On-prem Expressway Core ClusterOne of our codecs randomly looses audio for remote webex attendees for a minute while being connected to a WebEx Meeting using "Call My Video System". This h...

I have strange issue with SX20. It was working before, but all of a sudden, I could not make outbound sip uri calls. It tries to connect, but drops immediately. Call history shows network rejected (see attachment).VCS event logs show call connected.I...

Hi all, I have this MX 300 G2 conference system, it was working no problem for months, we stop using it and now the touch panel says invalid network config, we tried a factory reset an nothing works.The network drop is giving me an IP address no prob...

Can DX80s work in a call pickup group?  I would like to have 10+ DX80s be able to answer calls for a single DN.  Is this possible?

I have an old Codian (Tandberg) 4501 MCU.  I want to add my cloud-based WebEx room (xxx@xxx.webex.com) as an endpoint.  I cannot seem to get it to dial out to an external address like this.  I am able to dial it directly from an endpoint, so I know i...