TelePresence and Video Infrastructure

Any ideas??? 1. Running TMS 15.4.0 on windows 2012 2. SQL 2012 on separate windows 2012 server No visable issues with TMS. Problem: Trying to add an EX60 IP Address XXX.XXX.XXX.11 Every time I try to add it the TMS tells me a different system is alre...

i need to know what is the part number of the microphone for CTS-P42C40-K9  (TP profile 42) ?

Hi Guys, My customer has 2 Cisco TelePresence device SX10 and SX20, both are registered to their Cisco VCS, 2 devices works well, only a problem that the timezone always back to default setting, even through I changed it to correct, it will change b...

Cisco CTS C40 and HDMI presentation cable CAB-DVI-HDMI-8M+=   Does anyone know if this cable (CAB-DVI-HDMI-8M+= ) is working on Cisco CTS-C40 system.   I have tested same cable on C20 and this works. But have heard that one of our customer has proble...

All, Whenever I make a TPS calll to this endpoint, I get below. 2017-06-29T13:44:01.317+00:00 VOL-NEW-DELHI eventlog[1701]: RAS SCI: priv->currentLocalAddr: 121.240.218.462017-06-29T13:44:01.403+00:00 VOL-NEW-DELHI appl[1701]: 333.87 H323Call I: h32...

Hello Everyone,          We have these "Application failed" alarms on VCS-E :** An unexpected software error was detected in app[17691]: SIGSEGV (invalid permissions for mapped object) @0x0000565472046ed0 **** An unexpected software error was detecte...

I am trying to make configuration changes in SX20 TC and CE video equipment, through TMS version 15.4.4, when creating the template I noticed changes in the equipment with software version CE. Could you support me to check if there is a problem with ...

Hello All I am looking at this product and see in the installation manual that the ceiling mounts are not supplied as part of the kit. I have searched all over the website and cannot find a part number for any ceiling mounts for this microphone. I...

Hello, We are running VCSc cluster X8.2.2, TMS 15.4.0, CE endpoints 8.3.1 and TC endpoints 7.3.6. Centralized and downloaded phone books(both) are configured on TMS. So for all endpoints on TMS phonebook, we have H323 ID, E164 alias, IP address and S...

I have a TMS server in version 15.4.0 and I have the bug CSCuy46138, has anyone also found this BUG on version 15.4.0, on the Cisco site, there are only the Versions 15.0, 15.1 and 15.2.Is there a defined version for the bug fix?