TelePresence and Video Infrastructure

Hello all, We are in the process of changing our SIP trunk provider. Right now there is a cisco 2811 in between provider and CUCM acting as a CUBE. The new provider is proposing removing the CUBE and connecting the sip trunk directly to CUCM. What ar...

Hi All My architecture is: (SCCP or SIP) IP Phone -> CUCM8.5 -> SIP Trunk -> Cisco 2901 (E1 Card) -> PSTN. -> incoming calls are OK -> outgoing calls do not work: When I make a call to my mobile phone this one sounds good but I do not listen to an...

Hi All, We are currently running on TMS version 15.5.0 and when trying to view an Endpoint under Call Status an error occurs - snapshot attached.  I have pulled the Diagnostic Files to further review this error, however not sure exactly where to look...

Hello, I've been having some fun with a new spark board but I'm unable to share files like I am able to share white boards.  Am I missing something or is this feature not available?

Hi all,We have recently taken delivery of several MX 300 G2's and MX 700's and 800's.Is there a way to tell from looking at the shipped box if the unit has a Wall mount Kit or if it has a Floor stand Kit? 

Hello, In my topology, the following servers are located, TPS on VM version 4.3(1.13) Conductor version  XC4.2 TMS version 15.4 when the conference scheduled on TMS or TMS Schedular, the participants join the conference In the default, conference en...

Hi, I recived a couple of quotations of MX300, the first one includes  "CTS - MX300" and the other one a "CS - MX300",  anyone knows between those two? Thank you!

Dear Expert, Can we integrate MCU 4575 with CMS acano Recording solution?I couldnt  find relavant document on this topic.Your opinion will be grateful. Thanks 

Hi  folks, I have a client with an unusual request.  They have Telepresence Conductor XC4.3.1 and Telepresence Server 4.4(1-16) s/w versions.  The Conductor is neighbored to a VCS and they have a CUCM as a neighbor zone also.  The CUCM has a mix of S...